“I only give a 4 star instead of a 5 because of the experience I had with the cashier I had. I came in on March 17th around 6:04pm, & as I was ordering mine & my husbands to go order, I couldn’t really hear what the cashier was saying, as she was very soft spoken & it was loud in the restaurant from people & the kitchen, so I had to kindly ask multiple times what she had said since I couldn’t hear her, but she got very irritated with me, which I can understand it’s annoying to have to repeat yourself, but in customer service, you shouldn’t show your frustration to your customers, especially directed towards them. I also had asked for some fry seasoning on the side, & she looked at me like I was d*** & asked “fry seasoning?” Like she didn’t know what it was. But I remained kind & explained to her what I meant by fry seasoning. I don’t appreciate having someone make me feel d*** for asking a question in customer service. Other than this experience with this cashier, our food was great & correct. The person who handed me my food was very kind & attentive & I believe the manager who I spoke to last was also very kind & attentive.“
“Always super busy, but always have the nicest staff! Came through on game night and the line was out to the road, and still only took 10 minutes to get all the way through it and all my food was right! Very impressed! The guy with tattoos and the older lady are great managers too! Very “
“Fast, friendly drive through service. Stopped by for breakfast and ordered a steak and egg combo with hash browns and a sweet tea. The biscuit was really good but the hash browns were over cooked, very crispy. So people prefer them that way I'm sure, but they were a little over done for me. I still ate them though. Overall great service.“
“Just stopped by from a road trip and the experience was surreal. Was immediately greeted by super friendly customer service once you open the entrance door. Food (which was fresh & delicious) was personally brought out mere minutes after ordering at the kiosk. Even the manager cared to ask us if we needed anything else. Definitely made the quick McDonald’s experience a positively pleasant one. Amazing, keep it up!*Drive-thru experience may vary*“
“Food was good. When we got there, someone was leaving and another was coming in.. It was a wait to get the food and we ate inside. Its like covid is still an issue or something for people being hired or they don't pay enough to keep workers one.“
“Just beautiful service from those 3 ladys talking great care of the ppl they all are really nice also they would prepare they exactly way you want your meal even if you add a lot of stuff lol i just can say they are great on their job they made my day Stephanie also Christina and beck just great thanx“
“Stopped in before a movie with my girlfriend. Service was excellent. Food was delicious. I ordered classic wings and gf ordered a chicken sandwich. The sandwich was massive and the wings were good sized. Prices were very reasonable. They seem to be mainly a carry-out business but have a few dining tables and 2 TVs. Enjoyable and would visit again when in the area.“
“It is usually pretty good and I left four stars a long time ago. The other day, my order was wrong, the bread was hard, there was no meat on my sandwich when I got home. ? When I returned the next day, the manager and the man working with her were nice, apologized replaced my sandwich.“
“What a group of absolute idiotsI placed a simple meal requesting a sandwich with no cheese and catchup and mustard only the sandwich must’ve had a gallon of each double cheese even though I requested NONEAnd they added tomato lettuce and mayonnaiseOh well I guess it is Alabama“
“I have met the most wonderful staff of employees at Pizza Hut in Springville, Alabama!!!?Kate is a super awesome manager!!! Very polits,kind& professional!!!??April was very kind& polite to me.Super patient person!!?Emma&Melissa were in the back doing some cooking!!!They know what they are doing!!!?Believe that!!!!Very nice staff that I have (EVER) ENCOUNTERED AT A PIZZA HUT LOCATION!!!?Thank you all!!??Vegetarian options: Super awesome Pizza ?!!!“