“I rarely write reviews unless the establishment is great or terrible, and usually never for a chain fast food restaurant so let this be my first. I've been coming to this El Pollo Loco for several years now and I've been impressed at the consistency of the customer service and food quality. It's not usually a hallmark of any fast food type establishment to provide any type of customer service beyond the minimum since hey, the food is cheap and quick, what more can one expect? But this place stood out because everytime I've gone, whether it's busy or slow, there's always a manager working the counter with a smile, even going so far as to see how you're doing. It's not surprising that the service was good, but a pleasant surprise because it has been consistently good. Also, the chicken is decently tasty and again, consistent in quality every time I order. I've had everything from their chicken meals to their stuffed Quesadillas, paired with both their spicy avocado and pico de gallo salsas, they're all delicious. Now is it the BEST tasting chicken or the most juicy chicken out there? No, but for the cost and it being fast food, it's pretty damn good, not too salty, not too dry, just a decent amount of seasoning and juiciness to satisfy my appetite. Also, if you download the app, there are always some sort of special deals going on, not to mention the rewards points actually accumulate quickly enough to land you a free meal. Shout out to the manager and staff for making my usual fast food experience much better!“
“I have been coming to this place for years, the food is always amazing You can tell they use quality ingredients & the service is immaculate. Will always ensures that his patrons are taken care of. I usually get the chicken burrito & have always been satisfied with the quality! Try this place you will not regret it!“
“D'Isacc Cashier, and Paul, were welcoming, helpful on food suggestions and the vibe felt genuine. It's one of the reasons I chose to come back after deciding initially to go look at other food court options.So 5 stars!! on service and lemonade.? The Mac & Cheese was average. Nothing special.The crispy deluxe sandwich was ok, nothing special. The Lemonade ? and service would be the only reason I would return.“
“Tasty chicken, yummy fries, and ice cold soda... three ingredients to a wonderful chicken place! The employee working the front was really chill and nice, and was more than willing to explain how their ordering system works. The reason why I'm rating four stars though is because we ultimately had to go with two boneless combos, because you can't get two separate flavors for boneless chicken if you're doing 16 pieces, something I found a little unusual. But nonetheless, it was delicious and would come again!This location is inside H-Mart, so if you're looking to get chicken alongside another kind of food like noodles or katsu, this place is for you. Noise level is kind of loud, but those market vibes are something else!“
“Solid Korean fried chicken and kimchi fried rice. Order at the counter and they bring the food to the table. Chicken pieces were large and exterior was crispy, soy garlic sauce was good. Shared parking lot with a lot of other interesting restaurants.“