“We were heading to a friends when 101 got shut down and we got rerouted through San Juan Bautista. I thought it might be fun as the last time I'd been in the area was in elementary school for the mission and geology lesson. Thankfully my wife found this place and we decided to make it our morning pit stop. As soon as we got through the door we were greeted pleasantly and directed to a booth for the three of us. Nice and cozy cafe. Our toddler was able to settle in for awhile and was making "friends" with the other patrons. The staff was friendly and took our orders. I tried the Chapito's Garlic Lover Omelette as it sounded unique. My wife got chilaquiles as that almost never disappoints. The kitchen works pretty quick and we got our dishes in a reasonable time. Both portions were perfect, I was worried they would be enormous as you might find at similar diner/cafes, but they have this nailed down as a full serving for one, probably with a small bit to take home. Food was great all around. the chilaquiles tasted like the chips were fresh made, nice and thick and even after sitting in the sauce for a few minutes had a nice crunch to them. The omelette I originally thought might be too heavy but had a nice balance to it. Great flavor all around and the garlic adds a really nice kick to it, not over powering but enough to let you know there is a lot in it. The country potatoes were nice and crispy. Everything about our stop here was pleasant. It is really great that they are more European style and bring out the mobile card reader to you for the check. I'll definitely stop in here again as well as the town on my future trips toward the bay area.“
“Came here with a group of 11. Food was fantastic and portions were HUGE. I had a short stack of 2 flapjacks and they were massive- the pic does not do it justice. I also had a side of sausage links which came with 3 links. My daughter had silver dollar pancakes (which were the size of regular pancakes) and a side of extra crispy bacon. Another daughter had a breakfast burrito which was also gargantuan. Our server was so friendly and sweet and took care of several special requests and kept the coffee flowing. The menu includes plenty of both breakfast and lunch items and all in our party really enjoyed their meals.“
“All too often, I see people quick to complain about a business, but I wanted to give a HUGE shoutout to Heavenly Bakery. I pre-ordered a cake for an office baby shower weeks ago and when I went to pick it up this morning on my way to my office in Morgan Hill, I could see the kind employee searching everywhere for my cake. As I stood there (whispering a silent prayer for grace and understanding) I knew they did not have my cake ready. Most businesses at this point would have owned their mistake, gave me a refund, and I would have been out of luck. This is NOT what happened, the employee got on the phone with the owner who said they would get this cake made and DELIVERED to Morgan Hill by noon today before the baby shower. I was absolutely impressed by the level of customer service I received.As a long time manager of a local business, I understand that mistakes can happen, however I also think that mistakes are one of the best ways that you can WOW a customer by how you offer to remedy the situation. I truly was WOW’d and appreciate more than words can say, the level of customer service that was offered as this is becoming a lost art in our fast-paced world. This owner truly cares about her customers and her business and it shows! I have used Heavenly Bakery several times in the past, and will loyally use them for all my bakery needs moving forward. Every person I have told about this will be using them now too. There truly is something to be said for word of mouth, even though I am only one person, because of them going above and beyond, I have told at least 10 people about it. Each and every customer counts and for every great or terrible experience someone has they will go tell all their friends and family about it (typically about 5-10 people), so each and every person matters. I do not know anyone’s name from there, but if they are on here, thank you for turning this mistake into a remarkable experience, kudos to the whole team and the owner! The cake was absolutely HEAVENLY as well!“