Haidilao

$$$ • Hot Pot, Chinese

Hours:
2710 Alton Pkwy #215, Irvine
(949) 566-1766

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Reviews for Haidilao

The overall experience from customer service to the food was phenomenal. Typically when I go to an Asian restaurant I don't expect the type of service I was provided when I went here. Upon sitting, everyone immediately reached out to see if we wanted drinks and since it was all our first time, they explained the prices on how everything works. There were 7 of us so we had two tables. There's a self serving sauce station where you can create your own dipping sauce and everything...read full review

The best hot pot ever! First timer too! Okay, I'm absolutely obsessed with this place and I want to make plans to come back soon. Not only the food was fresh and so good- the service was amazing!! Emily gave us the VIP treatment! Considering we had the biggest party of 15! She peeled the shrimp table side, was super friendly to our kids and it was absolutely the best service! Can't wait to go back and try the other broths!

This place has the best customer service! They gave us hair ties, bags to put our phone in and aprons. The waitress was kind and patient since we had a lot of questions to ask. The food was great! I really like the miso soup base. Anyways, there are also free crackers and drinks for everyone outside of the shop. In conclusion, Haidilao is one of the best hot pot in town, 100% recommend it!

More Reviews(219)

Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10:30PM
Saturday 11AM - 10:30PM
Sunday 11AM - 10:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.