Subway

Name: Subway
Address: 1165 Westwood Blvd, Los Angeles, California, 90024, US
Telephone: (310) 208-7774
Price range: $
Rating: 3

$ • Sandwich Shops, Fast Food, Vegan

Hours:
1165 Westwood Blvd, Los Angeles
(310) 208-7774

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About Subway

Subway, a popular fast-food restaurant, has received mixed reviews from its customers. While the overall experience has been pleasant for most, there have been some concerns regarding the staff's professionalism and adherence to health and safety protocols.

One customer reported a distracted employee who was on a call during the order-taking process and needed direction from a colleague. Additionally, the same employee was observed coughing and sneezing into their hands without washing them before handling the customer's order. This incident has prompted a call for the crew to be reminded of the importance of health and sanitation practices.

Another customer, who has generally had positive experiences at Subway, encountered an issue with a specific employee who refused to accommodate their request for additional toppings and sauces. The employee's unprofessional behavior, including ignoring the customer's instructions and engaging in a conversation in a foreign language, was perceived as unprofessional. However, the customer noted that the overall management of the store appears to be effective, as a subsequent visit resulted in a positive experience with polite and helpful staff.

Despite these concerns, one customer expressed a more lighthearted view, embracing the "Subway-ness" of the establishment and appreciating the sandwich artists' ability to stuff the bread generously. This customer acknowledged that Subway is not a gourmet establishment, but rather a reliable fast-food option.

Overall, Subway seems to offer a mixed experience, with the majority of customers finding the service and food satisfactory, but with room for improvement in terms of staff professionalism and adherence to health and safety protocols.