El Pollo Loco

$ • Mexican, Take Out, Chicken

Hours:
9431 Slauson Ave, Pico Rivera
(562) 942-2567

Ratings

Take-Out/Delivery Options

Tips

Reviews for El Pollo Loco

I submitted a mobile order and when I picked it up my order was incomplete. I told them I was missing part of my order. They insisted I was incorrect. Finally the lady checked the receipt and saw it was their mistake. Never apologized; she only gave me an annoyed look. I waited for 10 more minutes for my order to be completed.

It saddens me that my second local El Apollo Loco staff needs atleast a minimal training in customer service. At about 8:35pm on 3/24/21. I placed a mobile order for a simple salad, then by signing on the APP it guaranteed free chips and Guacamole having the cashier scan barcode. However, upon asking through the drive thru, I was given a verbal slang acronym and I was appalled. When I actually pulled up to the window, the younger employee on register attempted to help. With no...read full review
Just picked up food , ordered an original pollo browl with no onion and easy beans and almost half of my bowl is beans !!!! I double checked when ordering to make sure there is easy amount of beans on the bowl !!! Very disappointed ! Food is going to trash !went back with the food and talked to the manager ! He looks at The ball and he says oh there is some rice in it!!!! As if the bowl was supposed to only have beans. They did offer to give me a new bowl or money back but I was...read full review

More Reviews(109)

Hours

Monday 9:30AM - 10PM
Tuesday 9:30AM - 10PM
Wednesday 9:30AM - 10PM
Thursday 9:30AM - 10PM
Friday 9:30AM - 10PM
Saturday 9:30AM - 10PM
Sunday 9:30AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.