El Pollo Loco

$ • Mexican, Take Out, Chicken

1066 Harriman Pl, San Bernardino
(909) 796-5800


Take-Out/Delivery Options


Reviews for El Pollo Loco

Poor customer service. I get that you're understaffed but I've ordered the salsa Roja. I checked the bag it's missing. I ask the clerk, he gives me Pico de gallo. I ask for salsa roja again. He tells me it's in the bag... I tell him I've checked and it's not... He offers me a sample size salsa... Just a bad branch... I'll skip it next time I didn't ask for extra caviar... Just unorganized and un manages

Love the drive through service, but only when a young lady named Marie is attending drive thru. She’s very polite, courteous and always got my order correctly. I went a couple of times after and she wasn’t there. Omg, the lady attending the drive window got my order wrong, not professional at all. I went back the next day and she screwed up my order for the second time. She was too distracted talking about the restaurants floor while; I was asking for lemon etc. I stopped...read full review

5ive 5tars!El Pollo Loco doesn't serve fast food. They serve whole, good food fast. No concerns about processed food-like substances here. Simply enjoy a conveniently located, wholesome, familiar, delicious meal every time. Huge love to you, El Pollo Loco!

More Reviews(138)


Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 9PM
Sunday 10AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.