The Habit Burger Grill
$ • Burgers, Salad
Hours:
2640 S Bristol St, Santa Ana
(657) 228-0010
Customers' Favorites
Double Char Protein Style
Onion Rings and Fries
Santa Barbara Char
Chicken Sandwich
Combo
The Habit Burger Grill Reviews
I love ❤️ their food!! Very nice place! I highly recommend!!
Ratings
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
It used to be that any problem with your order, the manager would invite you to come back and enjoy a burger on them... not so anymore. Went to pick up dinner, ordered through the app, groceries waiting in the car. Saw them begin to pack our order. Saw the guy behind the counter put my lettuce wrapped steak sandwich on the counter. Asked the lady in the red shirt if the onion rings were hot. She said they were. She put them in the bag and told me they were warm and encouraged me to check. Yes, they were warm, not hot like she initially assured me. Couldn't wait for hot one as there were cold items in my car. Got home, handed my husband his sandwich. Put groceries away, came back to discover some other chicken sandwich in the bag, my steak sandwich missing. Drove back with the receipt from the bag and the sandwich. The lady in red suggested it was my fault leaving with the wrong order. Not sure how that works. I didn't pack the bag. I had seen the guy put my sandwich on the counter. Just wanted my sandwich. She went behind the counter and said they would remake mine. Great. Waited. They remade the entire order which I didn't ask them to do. My husband had already eaten his dinner without me. They took the onion rings back and told me to just keep the other sandwich. I checked my steak sandwich and something seemed off but didn't realize until the first red light that it was missing the grilled onions (it was just steak and tomato in lettuce). Drove back. They gave me the side of grilled onion (the only part of our overall meal that was hot). Got home and showed my husband there was now an extra chicken sandwich... oh, wait, that he'll never eat because they mistakenly put cheese on it. Think it would have been better for them to just replace the one sandwich they got wrong and do it right than try to give us excess food that was prepared incorrectly. Used to go to this Habit quite often. Not sure they've gotten our order 100% correct in a long while. The customer care/service has also fallen off.