Chipotle Mexican Grill

CLOSED
$ •

232 Betteravia Rd, Santa Maria

Chipotle Mexican Grill Reviews

Ordered 2 bowls , chips & guacamole.Had asked for double vegetables! Got home none on either bowl?? Order # LT1-4AH was cold too had to heat up. Love the guacamole but chips tooooo salty.

The number 1 thing to know in a service job is to know how to interact with your customers. The young man working the line today (alone) was a bit on the moody side. I understand there was a line and he was just trying ro keep the line moving. And he did a great job doing so. He did call for help but never got it. Its very important to keep your cool under higher stress situations. Give each customer the politeness and attention they deserve. Otherwise, the food was great. It...read full review
So Chipotle gets 3 stars for food only. Customer service is bad. On two separate occasions my husband and I ordered online for pick up. When I got there the food wasn't ready according to the time I was told. I watched 2 people walk in, order and get their food before me. For my husband, the food he was supposed to pick up was gone. He waited to be approached but no one did. When he finally asked about his food they said someone must have grabbed his order. So he had to wait even...read full review

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