Daughter has allergies to pistachios and cashews. Deathly allergic. I was explaining to the lady that I didn’t want my daughter stuff made with pistachio ice cream. She got an attitude with me and said nothing has been made with pistachios all day .Like I was supposed to know.She than proceeded to give us the wrong ice cream vanilla instead of sweet cream and the wrong size we didn’t ask for. Didn’t listen and didn’t want to do their job.This is really frustrating. We should never be treated differently because of an allergy. Especially when someone can die from it.All I know is the lady with the very long black hair with some of the rudest thing I’ve ever seen in my life.We won’t be back. To get treated like that on Easter as well. If you don’t wanna Work there find another job lazy and big attitude……..
Atmosphere: 1
Food: 3
Service: 1
Amber Elkins
It was super busy and near closing when we came in. The staff was so friendly as they made everybody's orders with total accuracy. We had a great experience and will definitely be back. Cold Stone regularly delivers a quality product and great customer service, but the team working tonight stand out even in that high standard.
Friendly staff, quick service - awesome ice cream!
Atmosphere: 5
Food: 5
Service: 5
geiselle holt
I ordered 2 large ice cream cakes for my dads celebration of life. They looked and tastedamazing!!! I loved how I was able to customize everything to the flavors my dad liked. I even called to change the order and they got my charged right and even gave recommendations for the best flavor combo. I had an issue with picking it up the day before because my freezer was full and they let me pick it up right before the event. Really great customer service!! And the price was way lower than other custom cakes I found. I would highly recommend for any event.
Food: 5
Service: 5
Recommended dishes: Cake, Cold Stone Creamery Creation in Hand
Daniel Shinn
Went to cold stone and ordered a medium "the way the cookie crumbles," which includes the following ingredients: Classic Cookie Dough Ice Cream, double the OREO Cookie and Frosting...the kid making it, literally took vanilla icecream and mixed in oreo cookies and charged me for it. Like bruh, i can get cookies and cream from Baskin Robins, for a few dollars less than what i payed at Cold Stone. Saying that, clearly being familiar with the menu is askin a lot and i should take my business somewhere else!
Nancy Slaughter
We had great service on Saturday. The ice cream is always excellent and the people serving us listened carefully and took very good care of us. It's not cheap, it was $40 for 5 of us, but the quality is top notch, so you get what you pay for.
James Laguana
It was very busy, but they had plenty of workers and got us out quick!
Cassie Brooke
Very delicious! And very quick. And the employees were very nice.
Wow! Red and black haired girl was super rude. Watery milkshake. I will not return.
SR T
Wow! Red and black haired girl was super rude. Watery milkshake. I will not return.
Leo Banuelos
matthew is the best! such a good employee! thank u for always being so nice!
david janecky
Great end of day treat after 3 sessions of championship gymnastics competition
Joshua B.
SAVE YOUR TIME:Monkeys can run this place better. I love coming in to order 2 small shakes, while a 4 young guys come in, assuming who work there, jump behind the counter and make ice cream for their friends skipping me. This is not the first instance of this either. So now as I wait 15 minutes for 2 small shakes, these idiots are behind the counter. Not to mention no washing of hands, or any sanitary action before just jumping behind the counter to make their friends ice cream. But what do you expect from a place where kids work.
Daughter has allergies to pistachios and cashews. Deathly allergic. I was explaining to the lady that I didn’t want my daughter stuff made with pistachio ice cream. She got an attitude with me and said nothing has been made with pistachios all day .Like I was supposed to know.She than proceeded to give us the wrong ice cream vanilla instead of sweet cream and the wrong size we didn’t ask for. Didn’t listen and didn’t want to do their job.This is really frustrating. We should never be treated differently because of an allergy. Especially when someone can die from it.All I know is the lady with the very long black hair with some of the rudest thing I’ve ever seen in my life.We won’t be back. To get treated like that on Easter as well. If you don’t wanna Work there find another job lazy and big attitude……..
Atmosphere: 1
Food: 3
Service: 1
It was super busy and near closing when we came in. The staff was so friendly as they made everybody's orders with total accuracy. We had a great experience and will definitely be back. Cold Stone regularly delivers a quality product and great customer service, but the team working tonight stand out even in that high standard.
Atmosphere: 5
Food: 5
Service: 5
Very good location!
Atmosphere: 5
Food: 5
Service: 5
Good location, great Ice cream !
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Banana Caramel Crunch Ice Cream
Friendly staff, quick service - awesome ice cream!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 large ice cream cakes for my dads celebration of life. They looked and tastedamazing!!! I loved how I was able to customize everything to the flavors my dad liked. I even called to change the order and they got my charged right and even gave recommendations for the best flavor combo. I had an issue with picking it up the day before because my freezer was full and they let me pick it up right before the event. Really great customer service!! And the price was way lower than other custom cakes I found. I would highly recommend for any event.
Food: 5
Service: 5
Recommended dishes: Cake, Cold Stone Creamery Creation in Hand
Went to cold stone and ordered a medium "the way the cookie crumbles," which includes the following ingredients: Classic Cookie Dough Ice Cream, double the OREO Cookie and Frosting...the kid making it, literally took vanilla icecream and mixed in oreo cookies and charged me for it. Like bruh, i can get cookies and cream from Baskin Robins, for a few dollars less than what i payed at Cold Stone. Saying that, clearly being familiar with the menu is askin a lot and i should take my business somewhere else!
We had great service on Saturday. The ice cream is always excellent and the people serving us listened carefully and took very good care of us. It's not cheap, it was $40 for 5 of us, but the quality is top notch, so you get what you pay for.
It was very busy, but they had plenty of workers and got us out quick!
Very delicious! And very quick. And the employees were very nice.
Restaurantji Recommends
Wow! Red and black haired girl was super rude. Watery milkshake. I will not return.
Wow! Red and black haired girl was super rude. Watery milkshake. I will not return.
matthew is the best! such a good employee! thank u for always being so nice!
Great end of day treat after 3 sessions of championship gymnastics competition
SAVE YOUR TIME:Monkeys can run this place better. I love coming in to order 2 small shakes, while a 4 young guys come in, assuming who work there, jump behind the counter and make ice cream for their friends skipping me. This is not the first instance of this either. So now as I wait 15 minutes for 2 small shakes, these idiots are behind the counter. Not to mention no washing of hands, or any sanitary action before just jumping behind the counter to make their friends ice cream. But what do you expect from a place where kids work.