“Starbucks that’s in the plaza near BigY here in Groton, you have the NICEST young lady in the mornings right now. I go very early around 6am because I like to get my son apple juice before he goes to daycare. There is a young lady with blonde hair (I wish I knew her name) that works the drive through window every morning. She is so nice, and so very kind. I don’t think I have encountered someone in a drive through as kind as her. You are very lucky to have her and I hope she knows the difference she can make in someone’s life by just being her!“
“I am a loyal Starbucks customer - I have gone almost every day for the last 5 years and I’ve been to locations all over the world (literally). I always get a Vanilla Sweet Cream Cold Brew but unfortunately it can be hit or miss and I jokingly rate them with my husband when I get them because I feel like every store has a different recipe. Anyways, this location, kills it every time! Literally some of the best Starbucks I’ve ever gotten and consistently! Kristie is so nice and quick even while super busy and nice to talk to and makes great coffee!“
“I’ve had poor experiences in past here, but this morning I overshot Dunkin and wanted to coffee so I pulled in and I just want to say the man at the cashier was very pleasant. I get drive through daily and I find most workers to have poor attitudes and a general disdain towards customers and it was a breath of fresh air to receive and pleasant greeting from a stranger.“
“This location was very clean (we went inside). We arrived in late morning for a doughnut fix & were happy to see there was still a decent selection. As always, the doughnuts were delicious. Service was a bit annoying though. There was a single person working & she was busy filling a drive through order when we walked in to an empty store. We were fine waiting, but she asked us to use the order kiosk if we were ordering to-go. So we did as told, which takes longer than ordering "in person". Annoying when only getting 2 doughnuts. By the time we were done at the kiosk, she was finished with the several drinks for her drive through & attended to us. She pulled the slip from our kiosk order & said, "Oh, only 2 doughnuts? Which would you like?" Now, I had just spent 2 minutes looking them up on the kiosk screen, & going through the added annoyance of the screen not responding to my touch, only to have her ASK which doughnuts I wanted. Isn't that on the slip? The server was very pleasant the whole time. My gripe is with the OVER-reliance on technology. Like I said at the beginning, it would have been quicker to order & pay "in person", cheaper for Dunkin' too, because they would not have had to pay a cc transaction fee - I pay cash for small things.“
“made a wrong turn and ended up on Gold Star Hwy. never knew it was a part of Mystic. Came to a DD to get a snack and it was a really nice bunch of servers taking care of your needs. Friendly,polite,and showed us where we made a wrong turn, we got a half dozen and some drinks but was impressed on how well they were taking care of the customers and us as well. Very clean and the quality of the product was good. Donuts were fresh and were put into a box very well and not mushed up as some places do. a good place to stop. One of our friends got a toasted bagel and said it was great with cream cheese. so I say,go here they are nice and they loved the kids.“
“The Stars are for the food, avocado toast is great, hash brown awesome, beyond sausage is a must, never had a bad donut ever so that's a plus. I hate DD coffee though it sucks but not as bad as Starbucks coffee. Coconut fusions though, had three the first day I tried it had to keep going back“
“My experience us only drive thru, and it's been great so far. No complaints. I've gone in a few times near closing hours and have gotten a donut or two for free. It doesn't happen all the time, but it's a nice gesture every once in a while.“
“I got the Mango Pineapple with Lemonade which was great! Now the Peach Passionfruit with Lemonade? I haven't have Dunkin' in awhile, but the Peach refresher tasted like it was made with grapefruit, it was strange? I'll try to get the Peach ? refreshers from another DD soon for comparison.“
“This little Mystic gem has the delicious ice cream creations around! I had the PB & fudge sundae and my wife had the caramel lovers sundae. OMG delightful! The ice cream is fantastic, the service is quick. Not a lot of seating and it is always packed but the line moves quickly. It gives you time to make the perfect choice. The ambiance is cute, like a country ice cream shop. I love good ice cream and this place knocks it out of the park! A must try and you won't be disappointed!“