I’ve become a regular customer due to the care/attention each employee has shown/demonstrated with all our sub orders!!The subs have ALL been delicious!I’ve actually visited another location once and even though the sub was good the staff was nowhere near as pleasant or as professional! Jersey Mikes on Universal Dr in North Haven is by far my family’s favorite ❤️ Thank you!
Atmosphere: 5
Food: 5
Service: 5
PLPHOTOSIG
Nice subs and service was
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Kahuna Chicken Cheese Steak, Roast Beef and Provolone, Sub
Laura McDonald
I work in the plaza and came here multiple times during the summer and beginning of fall with no issues. I was easily spending over $50/week on myself. The staff was so friendly and genuine. Since the staff turn over I barely come in. The girls who work the counter are patronizing and rude. Nobody smiles or greets. They are not helpful, proactive or pleasant to interact with. I have worked in customer service for 20 years and this is by far the worst group of front end/counter employees to have interacting with paying customers.
Atmosphere: 2
Food: 4
Service: 1
Anthony Greenblatt
I just have to say I love Jersey Mike's Subs. They beat the pants off of any other sub place that I've been to here in Connecticut. Make sure not to ask for anything extra until you've eaten one ( they don't skimp) And if you're ordering online Try to make be sure to be very specific about what you want and don't want on your sub. The bread stands up to the sandwich. Personally, I always get my sub "Mike's way" I'm sorry to not be able to review the hot Subs. But I just absolutely love their Italian sub. This place is definitely a 10 out of 10
Atmosphere: 3
Food: 5
Service: 4
Jodi Eno
Staff not very friendly. Wheat bread didn't seem
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef and Provolone
Lorrice Grant
That steak and cheese was great!
Atmosphere: 5
Food: 5
Service: 5
Bless Faness
Hello, my order was with Doordash. I ordered a bowl, which you couldn't add sides on the app, so my mom n I assumed you all would at lease put the lettuce and tomatoes on it but no. It just came with steak n cheese (bowl). My sandwich was the regular Chipotle steak n cheese, decent. On the Doordash app for bowls you have no way of putting your toppings or selections. I called the restaurant and the phone kept handing up. Not a good experience although food tasted good.
Food: 4
Recommended dishes: Sub, Mike's Famous Philly
Mr. G
The staff is really nice and the sandwiches are great BUT if you eat inside bring your winter coat. Management thinks it’s a great idea to turn the heat off for his own selfish reasons.
Atmosphere: 1
Food: 5
Service: 5
Larry Colangelo
They are not
Atmosphere: 1
Food: 1
Service: 1
Edgwin Valle
Employee was very disrespectful she don't know how to her job give me attitude when u clearly said I wanted a
I've been to many JM locations and I will drive right by those just to go to this one..always fast, clean, and NEVER mess up my food.. I never regret going ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
Jamie Lopez
We ordered two sandwiches one gluten free and the other a regular one. The first one was made quickly but the gluten free took over 10 minutes before starting. There was no urgency on making the sandwich from the crew. Once we notified them we had not received our sandwich they still didn't seem to care. Ultimately we had to leave without our sandwich as we had a flight to catch. We visit this area often and will not be back.
Atmosphere: 1
Food: 2
Service: 1
Regina Lopez
Terrible experience. Waited 10 minutes for them to start my GF sandwich that I paid for. Only for them to tell me that it would take a while. Had to leave to catch a flight.
Kevin Campoverde
This place is horrible. Takes forever to get your food and the workers are unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Terri Johnson
When I say I trust them. I trust them I can call in my order or do it on the app. And they always give me top service. Thank
I’ve become a regular customer due to the care/attention each employee has shown/demonstrated with all our sub orders!!The subs have ALL been delicious!I’ve actually visited another location once and even though the sub was good the staff was nowhere near as pleasant or as professional! Jersey Mikes on Universal Dr in North Haven is by far my family’s favorite ❤️ Thank you!
Atmosphere: 5
Food: 5
Service: 5
Nice subs and service was
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Kahuna Chicken Cheese Steak, Roast Beef and Provolone, Sub
I work in the plaza and came here multiple times during the summer and beginning of fall with no issues. I was easily spending over $50/week on myself. The staff was so friendly and genuine. Since the staff turn over I barely come in. The girls who work the counter are patronizing and rude. Nobody smiles or greets. They are not helpful, proactive or pleasant to interact with. I have worked in customer service for 20 years and this is by far the worst group of front end/counter employees to have interacting with paying customers.
Atmosphere: 2
Food: 4
Service: 1
I just have to say I love Jersey Mike's Subs. They beat the pants off of any other sub place that I've been to here in Connecticut. Make sure not to ask for anything extra until you've eaten one ( they don't skimp) And if you're ordering online Try to make be sure to be very specific about what you want and don't want on your sub. The bread stands up to the sandwich. Personally, I always get my sub "Mike's way" I'm sorry to not be able to review the hot Subs. But I just absolutely love their Italian sub. This place is definitely a 10 out of 10
Atmosphere: 3
Food: 5
Service: 4
Staff not very friendly. Wheat bread didn't seem
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef and Provolone
That steak and cheese was great!
Atmosphere: 5
Food: 5
Service: 5
Hello, my order was with Doordash. I ordered a bowl, which you couldn't add sides on the app, so my mom n I assumed you all would at lease put the lettuce and tomatoes on it but no. It just came with steak n cheese (bowl). My sandwich was the regular Chipotle steak n cheese, decent. On the Doordash app for bowls you have no way of putting your toppings or selections. I called the restaurant and the phone kept handing up. Not a good experience although food tasted good.
Food: 4
Recommended dishes: Sub, Mike's Famous Philly
The staff is really nice and the sandwiches are great BUT if you eat inside bring your winter coat. Management thinks it’s a great idea to turn the heat off for his own selfish reasons.
Atmosphere: 1
Food: 5
Service: 5
They are not
Atmosphere: 1
Food: 1
Service: 1
Employee was very disrespectful she don't know how to her job give me attitude when u clearly said I wanted a
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've been to many JM locations and I will drive right by those just to go to this one..always fast, clean, and NEVER mess up my food.. I never regret going ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
We ordered two sandwiches one gluten free and the other a regular one. The first one was made quickly but the gluten free took over 10 minutes before starting. There was no urgency on making the sandwich from the crew. Once we notified them we had not received our sandwich they still didn't seem to care. Ultimately we had to leave without our sandwich as we had a flight to catch. We visit this area often and will not be back.
Atmosphere: 1
Food: 2
Service: 1
Terrible experience. Waited 10 minutes for them to start my GF sandwich that I paid for. Only for them to tell me that it would take a while. Had to leave to catch a flight.
This place is horrible. Takes forever to get your food and the workers are unprofessional.
Atmosphere: 1
Food: 1
Service: 1
When I say I trust them. I trust them I can call in my order or do it on the app. And they always give me top service. Thank
Atmosphere: 5
Food: 5
Service: 5