McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
117 Boston Post Rd, Waterford
(860) 444-2780
Customers' Favorites
McDonald's Reviews
ONLY COME HERE DURING THE DAY. Ordered online and picked up at window. When I arrived at the order screen, the lady proceeded to say my name without asking me and to have me drive forward. From there I had to wait 20 minutes for a mobile order with no one else in sight. I received the order to find that it was not correct at all. Went back through the drive through for the manager to come on the mic and tell me to pull forward. When I came up to the window, she proceeded to tell...read full review
Great. Food is usually fresh too. Only complaint I have is the kiosk has food that isn't available. I have tried ordering the new iced tea lemonade a few times and each time they give me an empty cup. I wouldn't mind making it myself but there's no lemonade and I paid extra. I told the cashier about it last time and she told me they don't do that at this location... but it's available for purchase.
Ratings
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
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The customer service here can be hit or miss but they make the effort to rectify things! At the time, I wasn't compensated for an order even with proof of purchase when an item is / was unavailable.Those that work there are great people and I enjoy the food there. Maybe some aren't fully up to speed, and the store / region reached out to me to rectify things after this review - which tells me this review needs a proper update and future consideration.Old Review: Ordered two shakes...read full review