The Cheesecake Factory
$$ • American, Seafood, Cheesesteaks
Hours:
5335 Wisconsin Ave NW, Washington
(202) 364-0500
Customers' Favorites
Cheesecake Factory Reviews
I went in with my family yesterday and while the food itself was good I had the worst service I have ever received. Our waitress seem irritated the entire time taking our order and rudely walked away multiple times mid way through while our table was placing the order. Went my mom politely asked her for some straws for the water she had an attitude and rang up the food wrong multiple times. She then snatched the check out my hand. She also placed the food I ordered on the table...read full review
The food here is good as per any Cheesecake location. However, the service was very slow. Also, Google said that they give free cheesecake for birthdays which is simply false. They give a tiny little ice cream Sundae.
Ratings
Hours
Monday | 11:30AM - 10PM |
Tuesday | 11:30AM - 10PM |
Wednesday | 11:30AM - 10PM |
Thursday | 11:30AM - 10PM |
Friday | 11:30AM - 11PM |
Saturday | 11AM - 11PM |
Sunday | 10AM - 10PM |
Lovely restaurant with nice scenery, food was dynamic & came out on time plus the customer service was superb. Only issue I had was the food my date ordered came out cold the 1st time, it was sent back 2 be remade & was still cold when served which was disappointing where my date didn't want it anymore. 1 good thing is it was taken off my bill which is alright..whoever they've cooking in the kitchen needs 2 do better ?