Five Guys
$ • Fast Food, Burgers, Hot Dogs
Hours:
14398 N Dale Mabry Hwy #106, Tampa
(813) 264-1801
Customers' Favorites
Little Bacon Cheeseburger
Double Bacon Cheeseburger
Veggie Cheese Sandwich
Little Bacon Burger
Little Cheeseburger
Regular Cajun Fries
Small Cheeseburger
Bacon Cheese Dog
Five Guys Style
Veggie Sandwich
Five Guys Reviews
Ratings
Menu
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Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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I ordered from this location tonight (as I do most every weekend) and the burgers were borderline raw. I didn't discover until they were brought home and my schedule didn't allow to return to the store so had to pitch them. I called this evening and spoke to the night manager. He explained they have been training a lot of new employees (and also trainers) and was understanding and apologetic for the experience. He readily offered to make it right (I was satisfied with his solution) and identified the need for more training and committed to helping his team improve. He owned the mistake, offered a solution and identified it was an area that needed work. No restaurant is perfect. I can handle mistakes (more than once) when the management care and they are working to make it better. They will get another order next week and I do recommend this establishment. Not because they were perfect, but because they listened, cared and I believe they will work to make it better. See you next week Five Guys!