Dunkin' Donuts in Atlanta

“This is genuinely the best Dunkin on earth. It’s consistent, fast, and friendly, whether you come during a busy morning rush or a slow afternoon. My order is always correct and ready on time and the workers are always so friendly. This feels more like a local coffee shop than a national chain.“

“I’ve lived next to this location for five years and seen it go through a lot of phases. I can confidently say that this is the best it’s ever been! The staff is extremely kind and my drinks come out correct consistently.

Big shoutout to Ashley in the drive thru! She remembers me (& my dog) every time I come and is always so cheerful. Good service is to be expected in fast food, but good hospitality is never guaranteed. She gave me good service AND put a smile on my face. The world needs more Ashley’s!“

“I recently had a not-so-great experience at another Dunkin’, but this location really made up for it.
The service here was fast, attentive, and welcoming. Everything went smoothly, and I left happy. The only minor downside was that the bathroom was temporarily out of order, but that didn’t take away from the overall great experience. Thank you to the team at this Dunkin’!“

“I'm giving 5 stars across the board because this location is always on top of it. The staff are overworked during the morning rush, but they do a fantastic job keeping up. The only thing that would help this location is one or two more staff members in the morning.“

“This is the only Dunkin' I frequent. The employees are always super friendly and timely. There is a wonderful young girl that works there most times I go and she is such a joy! Always makes my order to perfection and accommodates if they're out of something. Donuts are always fresh, even if you go near closing time!“

“Located on level BL inside the truist plaza.
It’s in a food court that is rather upscale and clean!

The photo depicting this place as a standalone is incorrect.

This location has all of the K cups ( including pumpkin) , tea, but no frozen desserts and I also didn’t see any apparel or cups.

Order ahead on the app and it makes it much easier to just come pick up your order. Service was good. And of course Dunkin’ is always busy.“

“This location is awesome. I came in after being disappointed in a few locations in Gwinnett. I wasn't looking for anything special, I was kinda expecting a crappy service.

I'm so glad I was wrong. This location is probably the best I've been too. I made my order sitting in the parking lot through the app. I hit submit & headed inside. Buy the time I got inside (less than 45 secs) my order was ready.

My food was fresh, my food was hot. I was blown away becuase I thought dunkin didn't serve hot food, it's always warm at best, basically room temperature.

Now I have complaints to make to corporate about my past orders from the locations in Gwinnett.

They all need to come to this location for training if you ask me.

Thank you“

“Phenomenal experience every time. Kiara and Bre are incredibly efficient, always get the orders right, and have such positive, welcoming attitudes. In today’s environment, that level of consistency and customer service is truly hard to find. They make this Dunkin' Donuts the best one I've ever been to!“

“⭐️⭐️⭐️⭐️⭐️
Shoutout to Zacai and Vijay at Dunkin’ Donuts – these two deserve major recognition! From the moment I walked in, they were kind, attentive, and on point. They didn’t just serve coffee and food, they made the whole experience fast, fresh, and snappy.

It’s rare these days to see employees who can balance speed with genuine hospitality, but Zacai and Vijay nailed it. The order was perfect, everything tasted fresh, and the positive energy they brought made my quick stop feel like a highlight of the day.

If Dunkin’ had a Hall of Fame for customer service, these two should be first in line. Thanks again, Zacai and Vijay, for keeping it smooth and making it look easy – you set the standard for what a Dunkin’ run should feel like! 👏☕🍩“

“The experience was so so, not bad, not great! When I ordered food I specifically said the meal that I wanted, the coffee and a donut. The bill was somewhere around $20.00, didn't think anything of it because of the extras I got, but when I got the food and coffee the hash rooms were missing. So I said I ordered the meal and the hashbrowns are missing. They said you didn't order a meal, I said I did to, blah blah blah, anyways, I did order a meal, but still had to pay for some hashbrowns that were supposed to have been included. I dont complain ofter, or even seldomly, but this deserved a little bit of it. Other than that for the two of them working, they handled that morning crowd efficiently. I'd go back again. Just make sure to verify Triple time Your order

Parking: I'm not sure if street parking is free, but if you're just going in to pickup an order, put your flashers on and you should be fine.“

“I have had great service and great customer service at the dunkin donuts location on Howell mill road the crew is awesome the Manger makes use you are satisfied with your order and food I recommend everyone go to the dunkin donuts howell mill location you won't be sorry and the oce coffees are always on point and the food is fresh and hot when you order and there is no crowded parking either plenty of parking spots available“

“Went inside this morning to avoid the line outside, so of course the employees were still very busy with the drive thru though there was no line inside. They still greeted me very warmly, I was helped quickly, and my order came out faster than I thought it would. A young man held the door for me and the other customers who had come in, and he even helped me carry my order to my car. What I ordered was not even for myself yet I left feeling like I’d had a shot of Good morning! It really made my day. Young excellence, I love to see it.“

“After Delta Airlines lied about no overhead bins left and forced me to check my carryon, I sat on the plane angry for over an hour. I forgot to tell the cashier I need nondairy milk in my latte, so I was going to give it away. Heaven (her name suits her) turned my mood around by offering to make a new latte without me having to ask. It's Heaven that is getting the 5 stars.“

“I only stopped to pick up a half dozen of glazed donuts, to which they had plenty on hand. The donuts were fresh, and this was early afternoon, so that was nice to see! The place was clean although I'm not sure if I would eat outside because of the street traffic.... Overall, this location is alright to visit and eat from....“

“Visiting the store is always a delight. Candice consistently provides exceptional help and remembers my order, making the experience effortless and enjoyable. She’s always warm, friendly, and kind, which makes coming in for coffee truly a pleasure.“

“I truly enjoy coming here early in the morning. It’s my go-to spot for sure. The manager and her staff do a wonderful job with service. My coffee is always made to perfection and the food is always hot and fresh, including the donuts. It’s always a pleasure stopping by before I begin my morning commute.“

“Spencer is my guy he created me a frappe that was not on the menu and it turned out to be so good here take a look and then also recommended to grab something next time that was not on the menu. This Man has awesome customer service and great conversation my first time coming to this location and this is the only Dunkin I want to come to for now on, and I don’t even live in this location“

“This is an amazing location!

It’s next door to my office so I usually swing by in the mornings to grab coffee + a snack when I’m headed in and the employees are always great!

They’re polite and professional, and they keep the drive-thru line MOVING even when it’s long.

Without a doubt one of the best locations in Atlanta“

“I love this store, mainly because it's the only one in the area. The owners are nice, however culturally, sometimes the lady can be a little rude and ask inappropriate judgmental questions. She's sweet, but her approach can come off offensive at times. Even though I know she doesn't mean it. Also, the store smell like burnt griddle, and that smell can linger in your clothes for a while.Overall, their caramel coffee is the best. Dunkin is my favorite coffee shop of all.“

“Located in Concourse T (Delta area) this group of ladies who work the morning shift is why the South is known for hospitality. You cannot be in a bad mood getting your order here because they are all just beaming sunshine.
Oh and my order was spot on and the food was good.“

“Every time I come here I leave happy. The customer service is excellent here and I found all the staff really personable. I dont know why this place has only 3 stars! I think the other reviewers are dumb. Like that one lady who complained that she ordered a large drink with no ice and expected that whole cup to be full with milk or coffee. Like bro it doesnt work that way, the ratio would be way off 😂 she really thought she was gonna get more coffee 😂😂“

“Dunkin on Old National Highway has the very best customer service! There has never been a time that I have went here to order and was not greeted with above and beyond customer service.
The doughnuts are always fresh. The coffee always hot. But it's the customer service for me and why I keep returning.“

“I’m a Dunkinnesta yes I made up that word!!!! I love Dunkin. The staff at the location I go to are awesome. One location always know it’s me and the signs says Hello Adrienne before I tell them I have a mobile order!!!! Love the app it’s so convenient and easy.“

“To everybody who is slandering my name please stop! Because you guys don’t even know what y’all are talking about! I am not rude! Nor have I ever told anybody that I’m going to call the police! Before you guys write reviews make sure you are talking about the right person! Because I’m not rude! Never have been! I always greet everybody and I AM THE NICEST ONE IN HERE. Just because my name is on a receipt doesn’t mean im a manager! So please stop slandering my name!“