“On 4-3-2024 a hostess in your restaurant was, very un organized. She tried to seat us at at table that had not been bused; and started wipe-ing the crumbs off on the floor with a paper napkin. When she was advised that there was another table two table back, she promptly said that it was being held for someone else. She was advised that table would not be exceptable andwere seated at another table after; another waitress told her it was not ready for use and to seat us at another table. We were under the impression that reservations were not needed. We had completed our meal and was ready to walk out when another couple came in and she promptly seated them; all the while make other customers wait for a table when one was available that could have been utilized. NOW on the other hand out server (Jamie) was excellent. She was very friendly and extremely attentive to us. She made our bad experience a whole lot better. You need more workers like her. It was because of Jamie that we will give the Pancake House another try. Sure hope that the next time the service on both end will be great.B.Brown“
Recommended
“On 4-3-2024 a hostess in your restaurant was, very un organized. She tried to seat us at at table that had not been bused; and started wipe-ing the crumbs off on the floor with a paper napkin. When she was advised that there was another table two table back, she promptly said that it was being held for someone else. She was advised that table would not be exceptable andwere seated at another table after; another waitress told her it was not ready for use and to seat us at another table. We were under the impression that reservations were not needed. We had completed our meal and was ready to walk out when another couple came in and she promptly seated them; all the while make other customers wait for a table when one was available that could have been utilized. NOW on the other hand out server (Jamie) was excellent. She was very friendly and extremely attentive to us. She made our bad experience a whole lot better. You need more workers like her. It was because of Jamie that we will give the Pancake House another try. Sure hope that the next time the service on both end will be great.B.Brown“