PepperJax Grill

Came from Mason City with my fiance & had a great experience! Thing was, that there was only one lady working during lunch hour. Petite lady, maybe Mexican (should have grabbed her name). Working as hard as she could to serve everyone. This lady needs all the credit in the world, the kind of employee every company should have! Cudos to you young lady! Even helped her clean the tables off before we left. 5 stars for her!

2 stars to the corporation itself. The food is good enough to come by alot but it’s kinda dingy. But We give 10 out of 5 stars at the father/daughter combo who started. We got in at shift change one employee was trying to help a long line while the other sat and loudly screamed about being on break. The dad/kid combo stepped in and took care of everything without even clocking in. Our food was better than normal and the teenage girl’s service was amazing. Would love to see...read full review

Usually I get pretty decent service here but this particular day, there were 4 of us at the counter and only 1 employee working. A 2nd employee did walk in shortly after with cookies from the store next door and quickly went to help which was appreciated. However, they were chatting some and got my order wrong which I didn't know till I left. My fries were also overcooked. In the grand scheme, it happens but my main concern is they were chatting with each other instead of the...read full review