Dairy Queen (Treat)

$ • Ice Cream, Ice Cream, Frozen Yogurt, Fast Food

5415 Douglas Ave, Des Moines
(515) 278-1847


Take-Out/Delivery Options


Reviews for Dairy Queen

The "treats" are always well prepared here. But the employees act like they could not care less about having a customer. There is frequently a long, slow line. Then when you get to the order point or the window they mostly ignore you and dont use any courtesy in what they say or how they behave. (I have been going here for a few years and this is pretty much the regular behavior that can be expected.)

They don't have chocolate ice cream. When asked about it, it was initially blamed on the pandemic disrupting their supply line but now it's apparent they have chose to not carry it. Many of the advertised products include chocolate ice cream so you simply don't get what you order. For half the price, we can go to McDonald's or Sonic for vanilla ice cream with candy bar mixed in.

Gave me the whole order wrong. Bad customer service. The lady was super rude. Could not even let us talk. They were in a hurry to close. This dairy queen should be reported. They don’t care about the customers at all. Never returning to a trashy location!!!

More Reviews(105)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 12 - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.