Steak 'n Shake

$ • American, Hamburgers, Hot Dogs

1330 E Pershing Rd, Decatur
(217) 877-3231


Take-Out/Delivery Options


Reviews for Steak 'n Shake

Where do I start first they forgot a whole meal out of my order. Then they charged me twice and took almost two weeks to refund My money back. Then we ate there again and what do you know they charged my card twice Again and this time I still haven't gotten My money back andI'm two weeks in! Then Management and employees alike were rude and unprofessional! I'm done with them at this point

Food is usually pretty good. But not made to my liking. I ALWAYS ask for cheese on top of my fries majority of the time they just put the cheese on the side. And that's not how I like it. I feel like it should be made the way I ask since I am a paying customer. Other then that it's a fairly good place to eat. And new management here is GREAT.

Receive my food got my food home what was wrong call back talk to the manager and he was very adamant about not corrected it he wanted me to come in from my home at 10:30 at night for 11 o’clock at night with the food that they themselves got incorrect I thought that was a bad policy he just started saying that people are trying to get free food and their policy has changed and I think that is implying that we are out to get him for free food that’s wrong and it should full review

More Reviews(118)


Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.