Red Robin Gourmet Burgers and Brews

6420 Grand Ave, Gurnee
(847) 855-0001

Recent Reviews

Greg Whisler

Kid-friendliness: Good for kidsA kids sink is in girls bathroom

Atmosphere: 5

Food: 5

Service: 5

Juan Castillo

The food was great. the service was terrible. I understand it was busy, but it might be a staffing issue. Ordered beers in the beginning took forever to get them. Then we got a half a glass of beer cause the keg ran out. Got charged on our tab. Wife got another beer finally came at the end of our meal. Bad experience at this location

Atmosphere: 3

Food: 4

Service: 2

Ezequiel Amaro

Sometimes you just need a good ol fashioned American Cheeseburger.It hit the spot

Service: 5

Brian Edelstein

The food was ok, but it took half an hour for the food to come out, and They messed up my wrap and ghave me afried chicken wrap instead of the whisky river I ordered, and the waiter didn't notice us while I was trying to get his attention. They also put mayo on my wife's sandwich and she asked for NO MAYO. And we had to wait 20 minutes for our 2nd helping of fries. We asked for one last basket of fries for our table and after we waited for 15 minutes, the server passed us and we asked to get them to go. He said ok, but never came back. The service was horrible. We come here on a semi regular basis and never had it this bad!

Atmosphere: 2

Food: 3

Service: 1

David Jacks

Nice place. Great staff. Planning to go back soon!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burger

Maggie Moreno

The customer service was great. All the ladies were super nice. The music really good mix. Can't wait to come back ?

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Sweet Potato Fries, Burger

Linda Witte

They do an awesome job!!!

Atmosphere: 5

Food: 5

Service: 5

Samuel Moreano

Though you’ll find a delightful experience with their food, it seems quite pricey. I ordered Royal red Robbin with a medium sized shake and the bill was around $30. Consider signing up for one of their benefits where you earn points as a means to get a free meal eventually. Maybe that could help.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burger

Thomas Eckhardt

You know what you get here and it's good for that.

Atmosphere: 4

Food: 4

Service: 3

sue robinson

It seems ever time I go the burgers get smaller. But I live the bottomless fries.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burger

Karie Clement

Great service! Rocky was awesome--super friendly and engaging. We arrived 30 min before closing and were the only guests. She welcomed us and made the visit a pleasant experience. The food was good and came out quickly. Of course the fries were awesome!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fries, BBQ Burnt Ends Loaded Fries, Burger

Jerry Ding (DingFam)

Wow! Such great service at this Red Robin. I was super impressed with the wait staff and how friendly and quick they were!Kid-friendliness: Really kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Bonnie Lovett

Had been years since I had been to a Red Robin. The decor has changed over time. Burger was still good.Disappointed with the order of onion straws ordered as an appetizer as they were not hot! Must have been sitting for a while because they were barely warm. Ord the Whiskey Barrel burger, and it has onion straws on it. They were pretty much undercooked. They were not crispy at all.But overall, my burger was cooked as ordered..

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burger

Jay Bittle

Crystal is the best server in the world and I heard she swings a mean drink to. Go Bulls.

Atmosphere: 5

Food: 5

Service: 5

Amy Corey

Bartender/Server was absolutely great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

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Red Robin Gourmet Burgers and Brews

6420 Grand Ave, Gurnee, IL 60031
(847) 855-0001