Wendy's
$ • Fast Food, Burgers
Hours:
3715 Franklin St, Michigan City
(219) 872-0368
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Wendy's Reviews
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Waited 30 minutes in line for the drive threw.. once I got to the window they told me to pull ahead and they will bring the order out. Waited 20 minutes so I went in and they forgot I was waiting. Manager was yelling at his co workers and treated the customers very poorly while they were waiting with order issues themselves.
if you want Wendy's take the small drive to chesterton.
Don't even bother going to this location. You'd be much happier driving 8 miles to Chesterton. The manager at this location is rude at best. She doesn't care if your order is right, or filled at all, really. I went in to get a Sour cream and chives baked potato. A menu item. I was told at the window that I needed to pull forward to wait. No big deal. After THIRTEEN CARS and FIFTEEN MINUTES went by, I finally went inside to see exactly how long it takes to cook a baked...read full review
Ratings
Hours
| Monday | 7AM - 12AM |
| Tuesday | 7AM - 12AM |
| Wednesday | 7AM - 12AM |
| Thursday | 7AM - 12AM |
| Friday | 7AM - 12AM |
| Saturday | 7AM - 12AM |
| Sunday | 7AM - 12AM |
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Wendy's has undergone a remarkable transformation under its new management. Prior to the manager's return after an illness, the store faced issues with food temperature and service. However, with the new manager's determination and leadership, the restaurant has turned things around. The staff is now more hardworking, friendly, and professional, serving food at the right temperature and providing swift service. While commendable employees have been recognized for their exceptional service, there have still been instances where orders were not taken correctly, leading to some customers requesting remakes.
Recently, there have been reports of issues with delivery, including delays and problems with food orders. One customer experienced a delay with their DoorDash order, but the restaurant promptly remade the meal, which was hot and fresh. It was noted that the employees were very helpful during this process. Some customers have mentioned the need for more staff during busy times, especially at night when many DoorDash meals are prepared. Overall, despite some occasional incorrect orders and mixed experiences with staff, Wendy's remains a destination for loyal customers seeking fast and palatable food.