KFC

11560 W 63rd St, Shawnee
(913) 631-2918

Recent Reviews

KALEB WEBB

Several people waiting 30 mins for food, we ordered 2 things and they messed 1 of them up smh worst kfc ever do not recommend

Atmosphere: 1

Food: 1

Service: 1

Brayden W.

Went through the drive-thru, and ordered a 3 pc. Tenders, and an 8 pc. Nuggets. It has taken currently at least 25 minutes. Multiple people inside are having the same problem, and people have come through the drive-thru after us, and gotten their food before us.

Atmosphere: 3

Food: 4

Service: 1

Tyler Gochenour

I have been here a half dozen times in the past few years. If you got any service about a 3 star, you should buy a lottery ticket.

Atmosphere: 1

Food: 1

Service: 1

Nathan Warner

Staff is just straight up rude. Came through the drive thru and started the first part of my order. They told me the total and told me to come up to the window when I wasn’t done. Came up to the window and was greeted with a hand reaching out for my form of payment. Not a SINGLE word was spoken to me from the moment i pulled up to the window, to when i left with my food. What a surprise when they were missing part of my order too… Management clearly doesn’t care as I see this place hasn’t gotten more than a 1 star review in the last 4 months that isn’t reasonably detailed. This place would be better off non-existent than serving people. Not the only bad experience I’ve had here btw

Atmosphere: 1

Food: 5

Service: 1

Shae C.

Went there for the wraps, which they no longer had...

Atmosphere: 1

Food: 1

Service: 5

Helen Brewer

We ordered a 16 pc all legs and thighs meal, with 2 -1/2 gallon dr.pepper and a 6 piece leg and thigh meal. We were told 13-15 minute wait. Almost 45 minutes later I went into the store ( we ordered in drive through) and was told my order was just being put together. Cue another 15 minute wait. Finally get the order... But it's not legs and thighs!! The employee grabs food out of the bucket no gloves on and informs me that piece is a breast... Eric the manager came out and told me that's what happens when you order in the app! Ummm we ordered in the drive through and are almost an hour in for 22 pieces of chicken!!! They then try again with little effort of course. One bucket of the cbicken is extra extra dark and inedible pretty sure it's burnt. The mac and cheese is so dry and been sitting there so long its crumbly and rubber, and the lovely just add water mashed potatoes didn't even get enough water as they are still full of dry potatoe mix!! My two half gallons of soda first came as 2 large sodas.... This place is a circus and the clowns have no idea theyre even working at KFC! Eric was kind enough to tell me I could call his regional or district manager on Monday, and that I could contact them by calling Human Resources, which he doesn't have a number for. I absolutely DO NOT RECOMMEND this place AT ALL!!! They will take your money, have you wait an hoir and still not be able to get your order correct or prepped correctly!!! And Eric with his broken nose just doesn't care! There was 1 woman with 2 kids in the lobby, and one other vehicle in the drive through the whole hour they were busy not making our food! And Eric wanted me to understand they are super busy as he tells me this! There is one man waiting to order, and us still waiting for food..... I guess anything more than one cistomer in drive through or in lobby is too much for this location to handle!! DO BETTER! KFC!!! DO BETTER

Atmosphere: 1

Food: 1

Service: 1

Charles Adams

I would love to see baked chicken back on the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Meal

paul street

Good food but a little dirty eating area.

Raising Davey

Came in and ordered a 16-piece family meal a chocolate chip cake and a half gallon of sweet tea spent almost $70 sat at a dirty table to wait for them to make it then took it home I wish that I would have checked the bags before I got all the way home because the sides weren't even halfway full and the sweet tea was so awful my son actually puked after taking a sip the cake I thought was a small cake that could be split for the family but it's actually a little tiny person sized cake definitely will not be coming back do not waste your money here!

Atmosphere: 1

Food: 1

Service: 1

Brenton Damron

Chicken was a bit rubbery. Gave me someone else’s order. Rude about fixing it. Would not recommend..

Atmosphere: 1

Food: 1

Service: 1

Abner Mendoza

They had us waiting for 2hours inside the store while they slacked of in the kitchenI’m very, very disappointed in this store and it’s

Atmosphere: 1

Food: 3

Service: 1

Michael Quaas

IF GO IN U WILL HAVE GOOD SERVICE AND YOUR FOOD WILL BE CORRECT. IF U GO THROUGH THE DRIVE THRU WHO KNOWS WHO WILL HAPPEN. THERE ALWAYS SHORT HANDED. THERE APP WAS TRURNED OFF WHEN T VISITED ON A FRIDAY AT 6PM. GO FIGURE.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Coleslaw, Fried Chicken

Pam Laffler

Went for an 8-piece bucket of chicken to take home. Paid WAY too much for the small pieces we got. ($30) not a meal just chicken.

Food: 1

Service: 2

Amanda Gilyeat

Dirty, nasty, filthy! The store had only been open an hour and ALL the tables were Dirty and all the pop selection was all water! Gross. Never coming back again.

Food: 1

Service: 1

MichaeL Atty

Purchased four wings and a biscuit for over nine dollars and one of the wings was only 2 inches

Food: 1

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