$ • Fast Food, Sandwich Shops

115 N Locust Hill Dr #103, Lexington
(859) 266-1400


Take-Out/Delivery Options


Reviews for Subway

Visited this location on July 17, 2020 @ approx 6:30pm. I was well aware of the not-so-great reviews, however, stopped in due to hunger! An employee held the door as she was exiting. My sandwich maker was in the middle of emptying a food item from a tray, stated she would, "be right with me" and she did. My sandwich order was correct and the transaction was pleasant. I would return to this location in the future.

The cashier was nice at least. The black girl making the sub cheated me out of some meat until I questioned her about it, then she corrected part of it. She got an attitude when I asked her to remove the stems on the banana peppers but she did. She didn't say anything, but her whole body language changed. Customer service must be a lot harder than it used to be because I didn't realize it was hard to be nice to people and to not cheat them out of what they pay for. RIDICULOUS!!!!
The sandwiches are great when you come in and order them, but an online order is almost guaranteed to be messed up! I've ordered online more than once, and each time one or more of the subs is wrong. I've had two different experiences, with two separate sandwiches where one type of meat was missing! Keep in mind that this isn't extra meat or anything added, it's what already comes on the sandwich! The condiments were incorrect as well! Sometimes, left off completely. So here full review

More Reviews(61)


Monday 9AM - 10PM
Tuesday 9AM - 10PM
Wednesday 9AM - 10PM
Thursday 9AM - 10PM
Friday 9AM - 10PM
Saturday 9AM - 10PM
Sunday 9AM - 9PM

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