“You have a woman that works there that goes above and beyond her job to greet you by your name and ask you how your day is. I have talked to on the patio and she is so nice and courteous. If I have. question of what's good to try she is able to give me the right information for me to make a purchase.Her name is Scotlyn. She is your best and waiting on the customer.“
“The only thing that I don't like is that they had to move some of the cold teas to the back and we have to ask for it everytime that I buy it.I understand the situation but still I don't think is convenient for the rest of the customers.“
“I stopped by today for lunch. My order was wrong, the steak was left off my sandwich. However!!! I have not received customer service like this in a long time.. My order was corrected perfectly. I was apologized to three times. Which I wasn’t expecting that. The manager met me at window with apologies. I will definitely will be visiting this location again very soon. To the negative reviews, I would have advised addressing the issued with staff. The way my issue was handle was very professionally“
“I order catering and lunch from this site fairly often. Rarely any issues with any of the orders and when there is they make it right quick. Kelly does an amazing job with the catering orders, I'm not used to seeing food look this good. The care taken is obvious.“
“Can't say service was bad it was non-existent. Kiosk ordering with a team member watching people do it and never speaking. Got a text for order pick up and no one said a word to us. It's interesting they ask for a tip before you know what service you may or may not receive. Food was good, restrooms were clean.“
“Why do they almost always mix the cold and hot food in carry-out bags? It's not rocket science that hot food should be packaged separately from the cold food.... Also, they constantly mark my order as completed online even when it's not - clearly just trying to meet their metrics. There are only two good employees in this entire Panera location and they know who they are - always going above and beyond while the rest of the crew fails your customers.“
“I got the pic too which is a half a sandwich and then you can get a salad. the Fiji chicken apple salad was good except for I thought they were going to be using like actual chicken and it was like lunch meat chicken other than that delicious I would say that the sandwich was lackluster I got more bread than anything...... but the premise of the sandwich which I believe was the bacon avocado one was good it just was more bread than anything so that was kind of annoying.... will we were grateful they were open on Easter Sunday“
“Loved the staff member who kept trying to get me to buy the cookies. He was fun, but I was stubborn!!! Food was great, place was clean, staff was helpful. No lines and quick service. I’ll eat here again. I got the fontaga (spelling) chicken sandwich. It was very tasty. I have had their salads as well and I’m very impressed.Dietary restrictions: My friend is gluten intolerant and dairy intolerant. His salad looked amazing! He didn’t die or get sick… so I assume they do a good job.“
“Four meals ordered in store to go, looked like correct as did check on salads that had changes made to them to be sure right but didn't think to check the one Caesar salad that no changes were made to ... Once got home with meals, realized no Caesar dressing for the salad.“