Was the only person in drive through line (inside was empty as well) and I got the wrong food. Order wasn’t even close to being correct.
Atmosphere: 1
Food: 1
Service: 1
Bobbie Kuhn
The food is okay, but now that they have the kiosk they refuse to help you. They will straight up tell you to use it if. You want to order something. They are losing customers because a older couple didn't know how to use it. Then they left. Also the price seems to go up. There food isn't what it use to be and now they skim on what you get and charge more. Just ain't worth it to me.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mexican Pizza
Victoria DeRosier
Stormie and the manager were terribly rude to me. Yelling at me at the drive-through window for asking for my food to be remade correctly. Both of these women should be fired!
Atmosphere: 1
Food: 1
Service: 1
Mike Brandt
The chilupia shell was dry and rock hard the chicken was dry. They forgot 2 items and they gave me the wrong drinks.
Atmosphere: 1
Food: 1
Service: 3
P B Wilson
Was told I have to use the kiosk or I would not be served. The drive-thru had two cars and I was the only one in the lobby. So I told him no and I left. This was in Covington Louisiana highway 21
Atmosphere: 5
Food: 5
Service: 1
Priscilla Bowman
This is how much they put inside the taco. It’s barely anything!
Food: 1
Service: 1
Lynn R Clemons
This place has gotten worse.
Patrick Bennett
Just a complete dump of an experience. Order placed on one of the computer boards, because I trust technology over actual people in this establishment. 30 minutes later, I get my food. Apparently they either forgot my order or gave it to a DoorDash driver. Overpriced microwave garbage with pathetic customer service. Also, teach your employees how to project their voices. Apparently my name was called but I heard nothing because everybody that works here talks under their breath unless they’re cursing back-and-forth to their fellow coworkers. Then they’re projecting loud and proud. Completely pathetic.
Atmosphere: 1
Food: 1
Service: 1
Adrian Val
The food was great and the staff was very polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Nachos
debra stockman
Gave us someone else's order.had to turn around and go
I know it's fast food. Store was clean. Staff was very slow. Lobby was only stocked with fire sauce, knives and unhappy guests waiting on food that comes out slower than a full blown restaurant. If I had known it would be that alow to get two items I would have sat down at the Mexican restaurant next door.
Atmosphere: 3
Food: 3
Service: 1
Sara Nelms
Went through the drive-thru around 5:13pm on 11/19/23. Two girls took our order. I have never seen such horrible customer service, bad attitude and disrespect. Horrible. I will never come back.
Service: 1
Van Reech
Always out of things on the menu. Today they could only do hard or soft tacos and that was it! They need to figure things out.
Service: 1
Heather Talbot
No issues with the food...normal TB food. But the young lady at the drive thru window left a lot to be desired. After pulling up to order said order when ready so I did then she tells me to wait. Few min later asked what I wanted to I repeated my order and tells me I got that, anything else. Said no and pulled forward to wait. Get to window to pay and hands me my food and while running my card I check my order. Not what I was expecting so I asked I thought i ordered xyz, she looks at the receipt says no. Didn't ask anything, did reach out to hand me my card so I reached out and took it and left. She then starts yelling "Damn! What is wrong with yall people?!" As I'm leaving. Rather than stop get out and go inside or hold up the already long line I figured I would call. But after 20min of continuous calling with no answer I guess they are tired of the complaints today and have decided to no longer answer the phone.
Atmosphere: 1
Food: 3
Service: 1
Henry Andrews
Worst Taco Bell I go to. Waited in line for 20 minutes (no big deal. I get that I am going to wait longer at night) and the employees left 3 hours before close with a line of cars. I have only gone to this one out of convenience because it is next to my apartment, and I regret it 50% of the
Was the only person in drive through line (inside was empty as well) and I got the wrong food. Order wasn’t even close to being correct.
Atmosphere: 1
Food: 1
Service: 1
The food is okay, but now that they have the kiosk they refuse to help you. They will straight up tell you to use it if. You want to order something. They are losing customers because a older couple didn't know how to use it. Then they left. Also the price seems to go up. There food isn't what it use to be and now they skim on what you get and charge more. Just ain't worth it to me.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mexican Pizza
Stormie and the manager were terribly rude to me. Yelling at me at the drive-through window for asking for my food to be remade correctly. Both of these women should be fired!
Atmosphere: 1
Food: 1
Service: 1
The chilupia shell was dry and rock hard the chicken was dry. They forgot 2 items and they gave me the wrong drinks.
Atmosphere: 1
Food: 1
Service: 3
Was told I have to use the kiosk or I would not be served. The drive-thru had two cars and I was the only one in the lobby. So I told him no and I left. This was in Covington Louisiana highway 21
Atmosphere: 5
Food: 5
Service: 1
This is how much they put inside the taco. It’s barely anything!
Food: 1
Service: 1
This place has gotten worse.
Just a complete dump of an experience. Order placed on one of the computer boards, because I trust technology over actual people in this establishment. 30 minutes later, I get my food. Apparently they either forgot my order or gave it to a DoorDash driver. Overpriced microwave garbage with pathetic customer service. Also, teach your employees how to project their voices. Apparently my name was called but I heard nothing because everybody that works here talks under their breath unless they’re cursing back-and-forth to their fellow coworkers. Then they’re projecting loud and proud. Completely pathetic.
Atmosphere: 1
Food: 1
Service: 1
The food was great and the staff was very polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Nachos
Gave us someone else's order.had to turn around and go
Atmosphere: 5
Service: 4
Restaurantji Recommends
I know it's fast food. Store was clean. Staff was very slow. Lobby was only stocked with fire sauce, knives and unhappy guests waiting on food that comes out slower than a full blown restaurant. If I had known it would be that alow to get two items I would have sat down at the Mexican restaurant next door.
Atmosphere: 3
Food: 3
Service: 1
Went through the drive-thru around 5:13pm on 11/19/23. Two girls took our order. I have never seen such horrible customer service, bad attitude and disrespect. Horrible. I will never come back.
Service: 1
Always out of things on the menu. Today they could only do hard or soft tacos and that was it! They need to figure things out.
Service: 1
No issues with the food...normal TB food. But the young lady at the drive thru window left a lot to be desired. After pulling up to order said order when ready so I did then she tells me to wait. Few min later asked what I wanted to I repeated my order and tells me I got that, anything else. Said no and pulled forward to wait. Get to window to pay and hands me my food and while running my card I check my order. Not what I was expecting so I asked I thought i ordered xyz, she looks at the receipt says no. Didn't ask anything, did reach out to hand me my card so I reached out and took it and left. She then starts yelling "Damn! What is wrong with yall people?!" As I'm leaving. Rather than stop get out and go inside or hold up the already long line I figured I would call. But after 20min of continuous calling with no answer I guess they are tired of the complaints today and have decided to no longer answer the phone.
Atmosphere: 1
Food: 3
Service: 1
Worst Taco Bell I go to. Waited in line for 20 minutes (no big deal. I get that I am going to wait longer at night) and the employees left 3 hours before close with a line of cars. I have only gone to this one out of convenience because it is next to my apartment, and I regret it 50% of the
Atmosphere: 1
Food: 1
Service: 1