“This was the first time in a long time. That they actually got my order completely right? And had everything that I had order in my bag. The food was freshly cooked, not cold like usual. But once again, customer service really needs some working on. Because the people in the drive through majority of the time are not friendly, they do not greet you, and they do not make Eye contact.“
“Cool and relaxed atmosphere. the Star Wars theme. This is the place. The owners are super friendly and loves concerts. Telling me about all the spots in Lake Charles. They know the city. If you are new to the area. Check this place out. You will learn so much.“
“The service is impeccable, a huge variety of options on the menu, everyone is super friendly and you won’t find a better place in Lake Charles for breakfast especially to impress your Son that’s been living in NOLA! ? if you haven’t been I highly recommend y’all give them a visit!“
“Stopped in for a late lunch last week and enjoyed the atmosphere, great music, food and coffee. Had the club sandwich, a cup of chicken enchilda soup and a white chocolate raspberry latte. All were superb! What a little gem of a spot. If you're ever in the area give this place a try.“
“Decided to give PT’s a shot today since I’ve heard nothing but good things about this place and now I see why! The service is outstanding, the coffee is delicious, and the snoballs are so good! Had the Cajun Candy hot and it was absolutely amazing! Will be returning!“
“Not a bad little shop.Everything looked fresh, pleasant old couple running the establishment. While it is on the same premise, it is not located within Chevron. It’s a bit of a small strip center.Sorry, no pictures this time. Running between appointments.“
“This is a great family owned diner that always has room and a warm smile. Staff is friendly, understanding, and helpful. Food has never been bad and has been hot when served.Vegetarian options: Salads are large and filling.Dietary restrictions: Staff is willing to make substitutions and ommisons on the menu upon request.Kid-friendliness: High chairs are available and small family businesses, so accommodations for children are happily done.“
“I have been to the Ryan and Sale Starbucks every day for the last 8 years. The staff are friendly, and the coffee is hot. The greet you by name and say good morning and ask how you are. Great staff and just great coffee. Wouldn't go anywhere “
“These people were prepared for me! Everyone had amazing energy as soon as I walked up. I had a wonderful discussion with a manager, even as she trained a new hire. The coffee was perfect and I plan on going back. I suggest choosing this Starbucks as your "go-to." It's inside Kroger on the corner of Nelson and Country Club; see ya there“
“The food was delicious and you get more bang for your buck. My sub was fully loaded. Customer service was great, friendly staff. Dominique and the whole staff provided excellent customer service. By far my favorite place for subs now. If you want a really good sub that’s stuffed with whatever you order, go to Lenny’s I promise you they won’t disappoint.“
“This is a new location so we are very happy that Jennings finally has a Starbucks! My daughter and I were about to travel out of town so we stopped for gas and then drinks at Starbucks. We were both very pleased with what we ordered. I am assuming because they are newly opened it's a bit harder to forecast sales and therefore hard to determine how much inventory to order or they were just way more busy than they forecasted since they were out of a few items that they were out of. They were able to make our order anyway and we got our drinks and went on our way. Service was awesome and quick!“
“Place is good. It's a nice place to get a coffee and a small bite to eat. Coffee is good and tasty. It's a good place to sit down and enjoy some me time..the selection of drinks is good. Customer service was satisfactory, the lady who took my order was nice, didnt feel rushed at all.“
“Family time in Lake Charles so we decided to support local businesses. We ordered white chocolate, praline and cream, King Cake, blue raspberry tea and everyone enjoyed their drinks. We also tried blueberry scones and king cake with cream cheese filling. I will definitely try the one in Katy Texas near my home. The atmosphere is very warm and inviting.“
“I ordered a nitro cold brew, but they were having problems with the machine. That being said, I waited maybe an extra 2 minutes and they got everything fixed. Greg handed me my drink and gave it to me for free!! Such an unexpected nice gesture and treat!! Thank you Greg for your excellent customer service!! I will be back soon!!“
“Both gentlemen behind the counter were kind and patient. I brought three of my children to get a treat and it was smooth as pie. Normally this is not the case when I go anywhere with my bunch. But my childrens' indecisiveness didn't seem to phase them a bit which put me at ease. The ice cream was delicious and I can't wait to go back and get two scoops instead of one!!!!!!!“
“Very satisfied with this location. They are a new establishment so a few bumps are to be expected - I placed an order on Christmas day because they showed as open on the app (along with another Starbucks in Lake Charles) and they were closer so I went with them. I got there and the store was closed. I went back on 12/27 to see about getting the drink or a refund, and they gladly honored and made the drink for me very quickly!“
“Absolutely great place to stop for a coffee. The avocado toast with roasted tomatoes is amazing!! The staff is super friendly and patient when you have never ordered there before and they help as much as they can with suggesting what to order“
“All of the drinks are carefully crafted with love and you can definitely taste that :) I try to make my own coffee at home but you know what? It never comes out nearly as good and I prefer to swing by and see the happy faces in the morning before I come to work. We really needed this in Westlake and I am extremely grateful they came :)“