The Cheesecake Factory

$$ ÔÇó Dessert, Family Style, Take Out

115 Huntington Ave, Boston
(617) 399-7777


Take-Out/Delivery Options


Reviews for Cheesecake Factory

I love cheesecake factory but the efficiency of the reservation system is an utter shambles. We made a reservation for 7:15 and had to wait 1 hour+ for another party who apparently had our table. They should've blocked the table instead of giving it to another party. This debacle ruined my experience at the cheesecake factory.

I am aware of times and how everything runs different now and even taking that into consideration, i have never been so disappointed. I was really looking forward to this experience but, when my daughter and i got there we did not feel welcome at all for there were 3 hostesses which looked straight at us but didn't bother to great or ask if we needed any assistance. After about 10 minutes when i decided to ask weather we would be taken care of or should we just find a full review

Because of the pandemic going on, my friend and I decided to order in. They forget one of the two dishes we ordered and didnÔÇÖt supply us with any utensils/napkins. We had to reorder the food AND while we got a refund from DoorDash this shouldnÔÇÖt have happened in the first place. Double check the order before sending it out. As an individual who worked in the restaurant industry I can assure you itÔÇÖs not that hard.

More Reviews(251)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 10AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.