Chicken Shops near West Springfield, MA

“I ordered fried chicken online and picked it up after shopping at the nearby Costco. The people there were friendly and waited for just one or two minutes. I love the black pepper flavor. The chicken is a little salty for me.Parking: There are parking spaces outside.“

“We had Chick-fil-A cater a corporate lunch with of over 250 people.Team leader Ben was extremely responsive with communication. Ben and his team went beyond our expectations making sure everything they brought was perfect. The food and service was excellent.We highly recommend Chick-fil-A for any event.“

“Delicious food, friendly service. DAVID IS A STAR EMPLOYEE!! So friendly and sweet and went above and beyond in helping us with our order, making sure we had everything we needed and wishing us a good night when we left. Definitely deserves recognition!“

“Great environment, great staff and great food thank you. First time here today and everything was on point. I was there around 7pm. A little busy but overall flowing. People need to learn to have some patience and empathy for others because I stood there and saw them work and it doesn’t look that easy. ?“

“They didn't have the chicken my husband wanted but told me how long it would take to get ready. I pulled over and it was brought to me with a smile! My husband loves this chicken from this particular store. They're always nice, friendly and professional!“

“I was disappointed to to the fact that i asked mashed potato with gravy and when i got home there no gravy. He did not verify with me about my order. Since i am soft spoken, it would’ve been great if he repeated my order. So no, i didn’t enjoy my meal since i spent almost $50. For that i would love to eat at Texas Roadhouse!“

“Service at this location is dreadful. Apparently the girl who was working the counter register was on break and She got frustrated watching me stand there as no one even bothered to speak. She cut her break short waited on me then took the remainder of her break after apologizing. The good was hot and good but the service almost always sucks.“

“Went in tonight to order the chicken with tenders meal and was informed that it was only available with the online ordering. I downloaded the app and had a question about the deal and Warde came right over to me to ask if I needed anything. I asked her about the deal and she helped my through the process. She was very attentive and told me she'd keep the online ordering system open on the screen so she could start my order right away. She has a very warm welcome and is very helpful. I found out it was her first day on the job and I had the chance to let her know she did an awesome job helping me out. I noticed a Rising Star board in the restaurant and I know it won't take her long to get it! Great job Warde!!“

“The original recipe chicken breast was very moist and good. I didn't care too much for the wing or the drumstick those were kind of dry. Also the popcorn chicken wasn't that tasty either so next time I will never order it. I was very dry and not that tasty in a little too salty. Even a four-star because the chicken breast was good and the staff was friendly. To enter the bathroom you must ask a employee to enter it may say vacant but the door will be locked. This is to prevent vandalism.“

“The price is fair, the waiting time is decent. The food taste pretty good. But please fix the Honey Biscuits! They are so dry and they don’t have biscuits. They offered me “Honey Butter”, which I think is misleading taking into consideration the ingredients and it was frozen solid! Honey High Syrup is more accurate.“