“Only been a few times over a few years. Food is always super fresh and very tasty. Service wasnt great the last time, but the food was still good. Everything looks good on their diverse menu too. Staff in general are friendly and the place is very clean.Parking: Lots of spots but can get tight if crowded.Kid-friendliness: Completely kid friendly.“
“We've been to Memo's several times and they never disappoint! I had the tuna club (they use solid white). It was really good! Nice fresh lettuce and tomato, bacon, nice and crispy. Plenty of delicious tuna! I got a side order of fries, which were good too. Hubby got the lunch special, spaghetti and meatballs that came with a salad. He said it was very good. Passed on dessert as I was only able to eat half my sandwich. Their limoncello cake is to die for!!It can be noisy when they are busy but we got there about 11:15 so it pretty quiet. Will go back again!Parking: Parking can be an issue when you go in at peak times. There is on street parking but not sure if there's meters or not.“
“Im in love with dunkin but the employee vicmary soto is the best she should be a manager. Good employee,respectful, friendly and respectful. God bless herParking: Good space but they need to upgrade the entrance too small to go to the paiking lot if you got a big truck“
“I would like to take the time to show my appreciation for everyone who works at this location, especially Kim. I stop here often on my way to work and she makes my experience so wonderful every time. She is so personable, funny and just all around great. Thank you Kim! For a great start to my mornings!“
“Manager Victoria at the W. Springfield, MA location is excellent! She helped me to prepare having 7 dozen donuts & Munchkins READY at 6:15 AM on 4/21 to take to the VA in Leeds. She is very positive, very happy and very customer-service oriented.I applaud her on a job well done!“
“It is Sunday morning, 930, St Patrick's weekend drive thru madness and the crew this morning was CRUSHING IT. I personally went in the lobby as the drive thru line did reach relatively close to the light/intersection and I was pulling in from the other side and looked like I was in for a commitment. Presuming a little bit of a stressed situation among the work stations as I walked in and not at all! I was listening and observing all that was going on, still expecting to make myself comfortable as the line continued out around the corner on route 20. The cashier who volunteered to hop off his station and to come and place my order was friendly and sociable and I was in and out in five minutes with all my food and drinks! I believe in this day and age there's more than something to be said about an excellent strong crew but above all in the fast food service and I hope my comments here encourages everyone to treat this, and all, teams with kind words and even kinder direct tip payment! They deserve recognition and I hope this continues on for these employees and the communities they're working hard to provide the essence of life to...coffee!“
“Great I had a great experience I ordered a double cheeseburger with extra onions extra pickles and Fresh Off The Grill and fresh hot fries and they did it all I was very happy with the management there it did a great job thank youKid-friendliness: My son was happy with with the happy meal“
“I ordered, then I went to pay with my DD Card.. my card had less on it than it had. I had checked it just before I pulled up and again when I was told there wasn't enough on it. Both times of calling the card it said a higher amount on it than what the register recognized. The poor cashier was new and didn't know what to do. As I didn't have cash or debit card on me. I told her to just cancel one item,but she wasn't sure... After a few minutes went by another cashier came over and told me to pay the difference. I explained the situation and she eventually just took one item off. The food ended up being cold ?“
“Never have an issue with curb pick up. Fod is usually fresh and order is correct each time. The only gripe is no matter what size fry you pay for it is always a small fry in any size cup.Wheelchair accessibility: Plenty of space for entry etc“
“I've lived in the area for almost 20 years and never once stopped here. My husband & I are in the area visiting & decided we'd get some Doughnuts & try it, and we were not disappointed!! If you are ever in the West Springfield area & want some homemade fresh Doughnuts, Donut Dip is your place.Parking: Parking may be limited as it is in a small location for one & depending on what time of day you go, it can be very busy.“