“We have been getting Cappuccino Blasts for up to 15 years. Over this time we have encountered as many different ways to make it as there have been servers. Tiny little differing amounts of ice cream, no variety of ice cream allowed only the vanilla, one scoop of ice cream in the small and medium only difference? More milk! Large price increase for more milk? Seriously? The last time was the most disappointing change yet. We were told the Cappuccino Blast no longer contained ICE CREAM! Just milk and the Cappuccino sauce mixture. Same price, which was already borderline ridiculous, and now no ice cream. I could add ice cream if I wanted to for $3.50!!! It is hard to imagine what the people who make these truly stupid choices were thinking. Are they trying to eliminate the B&R component all together? Well frankly, they are headed in the right direction.“
“Not sure about the complainers. It's a fast food place and you get decent service. Been going there since it opened and have never had a bad experience. Sure you have to wait sometimes but have you ever been to Starbucks when it's busy? Let's get real. Reasonably priced coffee, good doughnuts, ice cream all in one spot. This isn't the Ritz Carlton people. Stop being so snooty.“