A must visit! Every moment is special at Chebeague…delicious food, thoughtful rooms and sunsets on the patio for days! Can’t wait til next summer.
Service: 5
Shannon Lewis
Following up on the earlier review, the GM of the Inn reached out to us right away and offered to make things right after reading about our problems with the room, which was much appreciated. While they did stumble a little on the room maintenance, the Inn is in a beautiful setting, the restaurant had fantastic food and service was friendly and professional across the board.
Service: 4
Paul Lewis
Recently returned from a 1 night stay at Chebeague Island Inn.Truly enjoyed the food, the outdoor views and the staff was friendly, however...room 301 had issues. For over $600 (with dinner) for a 1 night stay, the following things should not have been an issue:1.) The hair dryer didn't work. The wife not happy on this one.2.) The drain to the tub didn't drain efficiently, so we were standing in several inches of slowly draining water when done showering.3.) There was no drain plug for the sink. No extra cost for the previous guest's toothpaste cap that had drained down into the sink's plumbing.4.) The dust was so thick on the blades of the ceiling fan, that there was visible build up that made it look more like a used swiffer picker upper.For the kind of money paid, room improvements need to be made.
Service: 4
jackey b
Fun stop for a cocktail on the porch during our bike ride around the island.
Service: 5
Catherine Callahan
I’m sorry to have to write a negative review. I’ve been staying overnight at the Inn for the past five years or so and have always had a lovely time. This time however I was double charged for the room, after paying ahead of time through a third party site. Although the manager ultimately refunded the money and comped me my restaurant bill (about $50) the whole experience was distressing and poorly managed. I initially noticed the pending charge before I even checked out. I asked for an invoice and told them I wanted to make sure I wasn’t double charged. I was emailed an invoice full of zeros. I went back to the front desk and they said they would email me a corrected one which I never received. I then forgot about it and just happened to notice the additional charge a couple weeks later on my credit card bill. I spent about two hours on the phone with the Inn and various credit card companies. I was treated at best brusquely and at worst quite rudely by the front desk when I called a second time to try to resolve the issue.In the meantime I was charged a third time (for a mysterious $102), which was also ultimately refunded. The responses I got were inconsistent and concerning (the front desk told me they had no way to confirm if payment had been received from the third party- Chase Travel. When I called Chase Travel, they talked to the Inn, who told them they had received payment and that the $310 on my credit card was for service charges). I could go on. I don’t know if this was a one-time error or if other customers are being double charged.The Inn could have kept my high regard by treating me with exceptional customer service and integrity for the large error they made and the amount of time it took me to resolve it.
Service: 1
Kate O'Callaghan
I am reviewing the customer service of this inn. I went for lunch and left my wallet on the table, not realizing my mistake until I was off the island on the bus heading back to our car. I called the inn and they were able to not only locate the wallet and keep it safe-- but offered to mail it to my home address. It arrived today and nothing was missing from my wallet! Lunch was incredible as well, will definitely be returning to say thank you in person and have another cocktail and chicken salad sandwich on the porch! Thank you Chebeague Island Inn staff!
James Rawstron
A dinner at the Chebeague Island Inn is a unforgettable experience. If you're looking for an authentic Maine memory, be sure to include this island and the inn on your itinerary.
Service: 5
Lisa Garstka
I went for 4th of July with my son. The 15 minute ferry ride from Yarmouth (Cousins island) was worth the addition driving time from Portland as it was a rainy day and we didn't want to spend 1.5 hrs on the ferry from Portland. The Chebeague Island Inn shuttle was waiting for us for the very short drive up the hill. Relaxing on the porch with a glass of wine was so relaxing with the beautiful view of the Bay.The food was 5+ stars and so was the service.The room(s) were understated elegance with trully comfortable beds. The only thing future guests should know about the rooms is no AC, but with ceiling fans was fine sleeping. Also, the rooms appear to be set up for couples, so for my son & I traveling together, they offered an adjoining room at a reduced cost. It was perfect for us, so for couples traveling with children, ask for the adjoining room. This is a ' must do' experience for anyone traveling to Maine (or even those who live there) if you're looking for a memorable way to celebrate a special occasion.
Service: 5
Andrew Thomson
Beautiful inn and view. Loved the smash burger and fries
Frank Hodson Jr.
Restaurant review only:- Very limited menu- good salads and dessert- pleasant wait staff- main dishes totally underwhelming, except for the french fries. The fish sandwich was most probably not fresh caught locally, but a fishcake that tasted frozen and over seasoned and undercooked. The burger was very soggy, but tasty.Thanks for the champagne as it was to be an anniversary special.I don't forsee the need to visit here again as there was also no shuttle to the inn from the ferry for older and handicapped patrons.Total cost: over $100 dinner for 2Walkability: Uphill half mile walk from the ferry
If I could give 0 stars, I would!We originally made reservations and she could not get a hold of anyone, because the message machine and contact info did not say that it was off-season. No one would call or email her back. My mother has tried multiple times to contact this hotel over email and phone for several weeks with no answer.When she finally got ahold of someone, she could not get a clear answer on why she did not hear back. This person did not care and was like whatever, I am calling you now.This is highly unprofessional and is no way to run a business. Even in the off-season, inquiries need to be attended to. I do not know who you have running the reservations, but they need work in customer service and how to treat customers. It takes two seconds to call back and say yes, we received your confirmation or cancellation. She canceled and did not receive a confirmation email that it was canceled. She was worried that she would be charged if you were not aware of the cancellation.
MEDinner42
We wanted to go somewhere different and off the beaten path. We found the inn and we're intrigued by the menu and the added fact that we needed to take a ferry ride out to the Island. Coming over from Portland we did the walk to the inn, which was our option as the Inn had a shuttle that stopped to check on us a few times. Not to mention the number of islanders who stopped to ask us if we needed a lift. The inn was like stepping back in time ... clean, comfortable and cozy. We were greeted and seated upon arrival for Sunday Brunch. Our meals were very good and the service from Ethan was excellent. We also enjoyed the fine musical performance by the guitar player just off in the lobby. The inn was so cozy that after a brief stroll around the grounds we settled into the lobby to have a cocktail and sit by the fire flipping through old books. It was a wonderfully pleasant experience and we hope to enjoy it again next season.
Geoffrey Hatch
Visiting our friends in S. Portland, Me. We took the local ferry, fifteen minute ride to Chebeague Island. Easy ride up to the Chebeague Inn on the hill. from the shuttle of the Inn. They knew we were arriving from the ferry due to our lunch reservation. Fabulous. Convenient. Quaint old style inn. Menu was terrific. My wife and I had fish sandwich with fries. Large piece of fish in the sandwich. I also had a local beer Allagash White--yummy. The ambiance and views from eating on the porch. I was impressed that our waiter Mate was professional. expedient, courteous , and friendly. There was a large company group luncheon on the lawn below us ( Spectrum): yet great service. Highly recommend this restaurant.
JuliaS
This Inn was an amazing stay - the rooms are right on the beach and the hotel supplies beach chairs if you want to enjoy the sunset/sunrise by the ocean. Overall the place was quiet. The room was very clean. If you stay here, be sure to grab the Lobster platter at The Shack. Was soooo good and comes with chowder, clams, and corn.
barb dewing
Short motor from Portland. Grab one of the yellow guest moorings #41-45 - there's a launch We went for lunch but ended up at Sunday brunch. Limited choices on the menu. I ended up with a Caesar salad - fair. It's the atmosphere & location that's the draw so there's that. Call for the launch & shuttle van to get you to the inn.
A must visit! Every moment is special at Chebeague…delicious food, thoughtful rooms and sunsets on the patio for days! Can’t wait til next summer.
Service: 5
Following up on the earlier review, the GM of the Inn reached out to us right away and offered to make things right after reading about our problems with the room, which was much appreciated. While they did stumble a little on the room maintenance, the Inn is in a beautiful setting, the restaurant had fantastic food and service was friendly and professional across the board.
Service: 4
Recently returned from a 1 night stay at Chebeague Island Inn.Truly enjoyed the food, the outdoor views and the staff was friendly, however...room 301 had issues. For over $600 (with dinner) for a 1 night stay, the following things should not have been an issue:1.) The hair dryer didn't work. The wife not happy on this one.2.) The drain to the tub didn't drain efficiently, so we were standing in several inches of slowly draining water when done showering.3.) There was no drain plug for the sink. No extra cost for the previous guest's toothpaste cap that had drained down into the sink's plumbing.4.) The dust was so thick on the blades of the ceiling fan, that there was visible build up that made it look more like a used swiffer picker upper.For the kind of money paid, room improvements need to be made.
Service: 4
Fun stop for a cocktail on the porch during our bike ride around the island.
Service: 5
I’m sorry to have to write a negative review. I’ve been staying overnight at the Inn for the past five years or so and have always had a lovely time. This time however I was double charged for the room, after paying ahead of time through a third party site. Although the manager ultimately refunded the money and comped me my restaurant bill (about $50) the whole experience was distressing and poorly managed. I initially noticed the pending charge before I even checked out. I asked for an invoice and told them I wanted to make sure I wasn’t double charged. I was emailed an invoice full of zeros. I went back to the front desk and they said they would email me a corrected one which I never received. I then forgot about it and just happened to notice the additional charge a couple weeks later on my credit card bill. I spent about two hours on the phone with the Inn and various credit card companies. I was treated at best brusquely and at worst quite rudely by the front desk when I called a second time to try to resolve the issue.In the meantime I was charged a third time (for a mysterious $102), which was also ultimately refunded. The responses I got were inconsistent and concerning (the front desk told me they had no way to confirm if payment had been received from the third party- Chase Travel. When I called Chase Travel, they talked to the Inn, who told them they had received payment and that the $310 on my credit card was for service charges). I could go on. I don’t know if this was a one-time error or if other customers are being double charged.The Inn could have kept my high regard by treating me with exceptional customer service and integrity for the large error they made and the amount of time it took me to resolve it.
Service: 1
I am reviewing the customer service of this inn. I went for lunch and left my wallet on the table, not realizing my mistake until I was off the island on the bus heading back to our car. I called the inn and they were able to not only locate the wallet and keep it safe-- but offered to mail it to my home address. It arrived today and nothing was missing from my wallet! Lunch was incredible as well, will definitely be returning to say thank you in person and have another cocktail and chicken salad sandwich on the porch! Thank you Chebeague Island Inn staff!
A dinner at the Chebeague Island Inn is a unforgettable experience. If you're looking for an authentic Maine memory, be sure to include this island and the inn on your itinerary.
Service: 5
I went for 4th of July with my son. The 15 minute ferry ride from Yarmouth (Cousins island) was worth the addition driving time from Portland as it was a rainy day and we didn't want to spend 1.5 hrs on the ferry from Portland. The Chebeague Island Inn shuttle was waiting for us for the very short drive up the hill. Relaxing on the porch with a glass of wine was so relaxing with the beautiful view of the Bay.The food was 5+ stars and so was the service.The room(s) were understated elegance with trully comfortable beds. The only thing future guests should know about the rooms is no AC, but with ceiling fans was fine sleeping. Also, the rooms appear to be set up for couples, so for my son & I traveling together, they offered an adjoining room at a reduced cost. It was perfect for us, so for couples traveling with children, ask for the adjoining room. This is a ' must do' experience for anyone traveling to Maine (or even those who live there) if you're looking for a memorable way to celebrate a special occasion.
Service: 5
Beautiful inn and view. Loved the smash burger and fries
Restaurant review only:- Very limited menu- good salads and dessert- pleasant wait staff- main dishes totally underwhelming, except for the french fries. The fish sandwich was most probably not fresh caught locally, but a fishcake that tasted frozen and over seasoned and undercooked. The burger was very soggy, but tasty.Thanks for the champagne as it was to be an anniversary special.I don't forsee the need to visit here again as there was also no shuttle to the inn from the ferry for older and handicapped patrons.Total cost: over $100 dinner for 2Walkability: Uphill half mile walk from the ferry
Restaurantji Recommends
If I could give 0 stars, I would!We originally made reservations and she could not get a hold of anyone, because the message machine and contact info did not say that it was off-season. No one would call or email her back. My mother has tried multiple times to contact this hotel over email and phone for several weeks with no answer.When she finally got ahold of someone, she could not get a clear answer on why she did not hear back. This person did not care and was like whatever, I am calling you now.This is highly unprofessional and is no way to run a business. Even in the off-season, inquiries need to be attended to. I do not know who you have running the reservations, but they need work in customer service and how to treat customers. It takes two seconds to call back and say yes, we received your confirmation or cancellation. She canceled and did not receive a confirmation email that it was canceled. She was worried that she would be charged if you were not aware of the cancellation.
We wanted to go somewhere different and off the beaten path. We found the inn and we're intrigued by the menu and the added fact that we needed to take a ferry ride out to the Island. Coming over from Portland we did the walk to the inn, which was our option as the Inn had a shuttle that stopped to check on us a few times. Not to mention the number of islanders who stopped to ask us if we needed a lift. The inn was like stepping back in time ... clean, comfortable and cozy. We were greeted and seated upon arrival for Sunday Brunch. Our meals were very good and the service from Ethan was excellent. We also enjoyed the fine musical performance by the guitar player just off in the lobby. The inn was so cozy that after a brief stroll around the grounds we settled into the lobby to have a cocktail and sit by the fire flipping through old books. It was a wonderfully pleasant experience and we hope to enjoy it again next season.
Visiting our friends in S. Portland, Me. We took the local ferry, fifteen minute ride to Chebeague Island. Easy ride up to the Chebeague Inn on the hill. from the shuttle of the Inn. They knew we were arriving from the ferry due to our lunch reservation. Fabulous. Convenient. Quaint old style inn. Menu was terrific. My wife and I had fish sandwich with fries. Large piece of fish in the sandwich. I also had a local beer Allagash White--yummy. The ambiance and views from eating on the porch. I was impressed that our waiter Mate was professional. expedient, courteous , and friendly. There was a large company group luncheon on the lawn below us ( Spectrum): yet great service. Highly recommend this restaurant.
This Inn was an amazing stay - the rooms are right on the beach and the hotel supplies beach chairs if you want to enjoy the sunset/sunrise by the ocean. Overall the place was quiet. The room was very clean. If you stay here, be sure to grab the Lobster platter at The Shack. Was soooo good and comes with chowder, clams, and corn.
Short motor from Portland. Grab one of the yellow guest moorings #41-45 - there's a launch We went for lunch but ended up at Sunday brunch. Limited choices on the menu. I ended up with a Caesar salad - fair. It's the atmosphere & location that's the draw so there's that. Call for the launch & shuttle van to get you to the inn.