“Service this day was not usual. Normally, I place my order at kiosk, pay for order, and grab a number for food delivery. Didn't look like usual lady Mgr but a man Mgr, dark hair. Behind counter, an empoyee yelled my number, only I wasn't used to that. Another female employee who was wiping down an adjacent table said, "I think that's your number, M'am". My number was called again, just louder. Lunch time Monday, 9/11/23.“
“I met at this McDonald's with three of my cousins. One of my cousins is handicapped. A woman by the name of Patty was working, the counter, taking orders, etc. She went out of her way to help our handicapped cousin. I myself had not been in a McDonald in quite a few years and needed time to study the menu. She engaged me in conversation as to what my likes and dislikes were. Was very helpful and made me feel like I wasn't holding up the line and I was the only person in McDonald's. Neither of which were true but that's how she made me feel. If there were more people working at McDonald's like Patty, I can guarantee you they would have customers lined up out the door..“