Freddy's Frozen Custard & Steakburgers
$ • Fast Food, Burgers, Ice CreamAbout Freddy's
Customers' Favorites
Freddy's Reviews
Share your opinion about Freddy's Frozen Custard & Steakburgers
I was worried about this location. Some reviews were not good. I didn't let that stop me and I'm glad I didn't. I went inside to get my to-go order. I was waited on quickly, my food cane out on a reasonable amount of time. I always check my bag and everything was there. Everything was hot and delicious. The only thing I would have done differently was get tots. I didn't know they had them. I'll be back.
Bring back the French onion steak burger ,and keep it on the menu.Thank you!
It takes a special kind of anti-talent to completely ruin a hot dog, yet your back-of-house crew managed to do it with flying colors. Bold of them to call this a chili cheese dog when it looks like someone already ate it, digested it, and pooped it back in a styrofoam container. The bread had full-blown rigor mortis, and the entire box is just a sloppy insult to the concept of cooking. If your business model relies on hiring people who are actively hostile to the culinary arts,...read full review
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Freddy's Frozen Custard & Steakburgers offers quality customer service, ensuring a satisfying experience. This hamburger place serves hot and fresh food, making it a great spot for a good burger. The building is clean, well-lit, and has a nostalgic vibe. Dine-in seating, drive-thru, and online ordering are available, along with a rewards program. The menu is easy to read, with reasonable prices. Customers appreciate the peaceful atmosphere during off-peak hours and enjoy options like the crispy fish combo or a hot chocolate shake. However, some have experienced issues such as cold fries, burgers needing microwaving, or mistakes with their orders. For example, one customer ordered two chili cheese dogs with no onions but received onions, though staff quickly fixed the mistake with excellent customer service. Others noted that, despite the restaurant being empty, they still received a wrong order, and the hot dog meals are salty, with no Coney or Chicago dogs available. The burgers are often dry, and the fries can be too salty, especially if unseasoned fries are disliked. The ice cream, however, is enjoyed by many. Service can sometimes seem unfriendly or rushed, especially when busy, and requests like extra napkins or meal modifications are not always handled smoothly. Friendly staff, like those who serve fry sauce with a smile, help make the experience better. Overall, Freddy's remains a popular choice for those seeking good food and a nostalgic vibe, but improvements in service are needed to enhance customer satisfaction.