Jersey Mike's Subs in Charlotte

“Today I had an excellent experience with the 3 young men working here. I need my sub to be heated because I’m pregnant and it’s risky to eat deli meat when pregnant due to bacteria concerns. Anyway my husband placed the order and forgot to ask for it to be heated. When I called and requested that, they had already made my sub (cold) but they didn’t miss a beat and very politely and quickly made a new hot sub safe for me to eat. It was very professional and generous of them especially considering the mistake was ours. They did not made me feel like an inconvenience at all though I’m sure it was one. Great work gentleman for your customer service and we will definitely be back.“

“Stopped in 2/29/24 around 2pm and was greeted with genuine smiles. The place was also really clean. Our Philly's (1 chicken, 1 beef) were perfect! Fresh, hot, the perfect amount & combo of toppings. As we ate we noted the entire crew was happy and their interactions with guests & each other made for a great atmosphere all around.Thanks JM's Monroe for a great time at lunch!“

“Of all the Jersey Mike's locations I've been to, this one always seems to have the best service. Everyone always seems to be pretty upbeat and greet you with a smile and a hello when you walk in. The service is always great and the bread is always fresh.“

“I came into this location and was immediately greeted by fast and friendly service!! Derek took my order and was very attentive and accurate. He also prepared my chicken Philly to perfection! Dwhite ensured that I was not passed over while waiting in line. Great job guys...I'll definitely be a returning customer!!“

“Whoever was cooking on the grill tonight. Made me the best cheesesteak I’ve ever had at Jersey Mike’s. I am picky and I used to run the grill at Jersey Mike’s back in high school. The whole giant sub was loaded evenly and the steak was shredded to perfection with all the toppings delivered evenly throughout the whole sandwich. ???“

“Maybe I misunderstood, but I know I ordered curbside pickup. When I said 'Im here's in the app it said my food wasn't quite ready. I was ok with that, but after 10-15min if waiting and watching others come and go I decided to go inside. Food was on the rack for pick up. If there isn't a curbside pick up here it needs to be fixed so folks aren't sitting in their cars waiting for food that's waiting for them?Otherwise all is well.“

“After leaving Subways, because we were ignored and not greeted as customers, we really appreciatethe treatment we received, at Jerseys Mike'sThe group that was on today, they were pleasant and willing to assist, the sandwiches were delicious, we will absolutely be returning.Thanks Guys“

“My husband and I came in for lunch and it was a great experience. They were super busy but I still felt welcomed and everyone else was welcomed as well! I got the cheesesteak and it was amazing! The only thing was that there was not enough seating area for people. I saw someone waiting to sit so I tried to finish and let them sit. Can’t wait to get back there again cuz it was a very comforting place!“

“My husband and I came in for our first time just for something quick to eat. The staffs were all so welcoming and treated us with so much respect. We wish all of the restaurants on albemarle road were more like this. We would def come back just because of the great custom service here.“

“I truly have had such a great experience every time I go to this Jersey Mike’s location. We have always been greeted with a smile and they change out their gloves regularly after handling anything. I have never gotten sick from this location. We just drive out the way to come to this location. Every company needs a Khadejha and Unique because they make the experience so wonderful!“

“This place has changed a lot since the last time I’ve been in. The staff rocks! Louis and Austin seem like great people! They were really fast when making my sandwich. We even had a nice conversation it actually made me run a few minutes late to my meeting! I will definitely be returning as long as these guys are running this place!“

“I came in last night on 1/12 and the two girls working were wonderful. It was my birthday and they made me feel very special. Amazing customer service I will be telling all my friends to go to this location. Thanks again ladies! Food was excellent as well. 10/10 experience.“

“Always good, always fast, and always friendly. Can't ever go wrong with Jersey Mike's, because the consistency is there, the quality is always on point, and the really pretty manager at this location is always smiling and seems happy. Happy staff make happy guests. Two enthusiastic thumbs up.“

“We got the Philly cheesesteak and it was AMAZING! I've always loved this place, and to get my boyfriend to try it and enjoy it was perfect, because he KNOWS food, and is super critical of what he eats and orders. This turned out to be great for a quick bite!“

“This was such a great choice for a quick and delicious sandwich. Tonight I ordered a chicken chipotle cheesesteak. It was really tasty and they guys made the order fast. I’ve been here multiple times and they’re always great. I highly recommend coming here ?“

“As a vegetarian, I love the number 14 Veggie Sub. However, some of the staff At Jersey Mike's are insensiative, make cracks about my vegetarianism, and won't wipe off the slicing wheel of meat scraps before they slice the vegetables for my sub. I have also had it happen that the bread was stale. Furthermore, the corporate office has had nothing to say when I have registered complaints with them, something which I found very telling. All that said, when conditions are right, you can't beat a veggie sub at my Jersey Mike's!“

“Straight Gas ⛽️. I'd eat Jersey mikes 24/7 if I could. Sandos always slap, got the kettle cooked chips (Jalapeño is the only way to go) and drinks. Service is kinda spotty, sometimes I'm in and out and sometimes I've had to wait 20 mins. Just depends on the day/time/workers, much like anywhere else. Always worth it though. Get the original Italian on that rosemary parm bread. Mikes way, of course, just watch em with the vinegar (some of em be a lil heavy handed) and make it a giant. I typically save half or 1/4th for lunch the next day. Still slaps ? Just remember to send all your shore points my way, preesh“

“The food was good the young man and young lady working at that time when I purchased my sandwich we're very busy I think they need more help there especially at peak time overall great service just not enough parking spaces and the one thing I really didn't like is thateverything you purchased has to be done with a credit card they do not accept cash“

“I had to place a huge order for my company, with Jake. The manager Jake and his team was phenomenal! The food was hot and delicious and he was so well organized and the communication was incredible. They are very lucky to have him there.! I will be back!“

“2 hours before an event that I was providing food for the host canceled. I had placed an order with the Riverbend Jersey Mike's and even though I couldn't get anyone on the phone, so I had to go to the location to see if I could cancel the order. They were prepping to prepare my order when I walked in. The order was over $250 so I really didn't want to have that expensed for nothing. The staff was friendly and helpful. cancelled the order gave me proof.I eat at this location often and love them, never any issues. This experience helped decrease a stressful situation. I wish I could've gotten someone on the phone but still satisfied with the outcome and service.“

“This is my first time trying this place, but it won’t be my last! I got the Italian sub no onions and although the line is ALWAYS crowded, I had time to wait today. I’m so glad I did! I’m not a bread person, but I tried the sub anyway. The bread tasted freshly made, and it was simply delicious! Next time I’ll try the sub in a bowl (without bread). I see why there’s always a line! Stop by any location and let me know what you think. I don’t think you’ll be disappointed.“