Great matcha tea latte!! The service was a bit slow but the baristas were super nice!!
Atmosphere: 5
Food: 5
Service: 2
Evelyng Corea
The staff is absolutely ? great they are very attentive and helpful and always make sure we are pleased.
Atmosphere: 5
Food: 5
Service: 5
Anthony Robinson
Order large hot coco basically drinking warm milk. Try to stir the bottom of cup and no coco at all. Definitely falling off . No wonder the lines to chick fila next door are so long .
Atmosphere: 2
Food: 2
Service: 2
Billy Little
Nice experience, the drip coffee has changed, not sure if I like this yet. But the tast is different.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Butter Croissant, Plain Bagel
Shanail McLean
I ordered a caramel ribbon crunch extra caramel drizzle with a shot of espresso. It was made perfect fast customer service, very respectful cashier. I will be returning. Thank you guys ?
Atmosphere: 5
Food: 5
Service: 5
Zainab Khan
Very slow service and incorrect order.
Atmosphere: 1
Food: 1
Service: 1
Jim J
It seems I'm not alone in stating that the staff of this store needs to be retrained in basic customer skills. During my visit, the team was more concerned with their own conversation then with my very simple order. Needless to say, my order was incorrect I did not have the time for them to break up their conversation amongst themselves,, epic fail for Starbucks!
Atmosphere: 3
Service: 1
najee harris
So went this store tonight placed a mobile order at 7:27 got there at 7:34 one min before our pick up time which was 7:35 and was met with a ignorant rude worker saying we needed to be there 5-7 minutes before. The store was dead no one in line and six Baristas just standing around. When we got to the window we watched them stand around get on their phones and just waste time while running their mouths then finally got our drinks at 7:38 then when I asked why wasn’t our drinks ready five minutes ago she tried to then tell me I had just place the order ( it was printed on the cup) then say that I was wrong and her supervisor heard what she said. So I guess all six of them are just lazy, rude and illiterate. Just because you’re under paid doesn’t mean you’re rude to the people that provide tips.. if she spent less time running her mouth and on TikTok maybe she’d get paid more.
Atmosphere: 1
Food: 1
Service: 1
Skipper Pond
The line was long but the service went fast. Polite taking my order. I visit here quite often and recommend this location.
Atmosphere: 5
Service: 5
Kara Brown
I come to this location pretty regularly and today I just had a rather disappointing experience with one of the staff. Jessica attempted to argue with me about the refill policy. When I pulled up Starbucks policy for her to read she proceeded to rudely take my order and not even apologize for HER MISTAKE she could’ve handled it 100x better.
This location prioritizes online orders and drive-through orders before in-store. This is a little annoying if you order inside, because orders are being filled for people who are not there to pick it up yet. If you’re in a hurry order online or go through drive through.
Atmosphere: 5
Food: 5
Service: 4
Anna Szabo
Rian, thank you for your enthusiasm and kindness, for delicious coffee, and making me and my friend feel so welcome in Charlotte NC!
Atmosphere: 5
Food: 5
Service: 5
Izabell Slade
We love this Starbucks! The staff is incredibly friendly and, despite this being one of the busiest locations around us, the team always manages to provide excellent service.
Camryn H.
Such a great starbucks. This location opened in the last couple of years, and is so spacious and modern inside. The staff is always friendly and the facility is always clean. Drinks inside and in the drive thru always come out quickly! The location is a great study spot for students at UNCC, too. I will say, I do wish they had a little more seating since so many students do come here to study in addition to people working remotely here as well.
Monique
Kenz was so kind and nice I will definitely come back this is my first time in this Starbucks in Charlotte and I loved her personality y'all need to give her a raise.
Great matcha tea latte!! The service was a bit slow but the baristas were super nice!!
Atmosphere: 5
Food: 5
Service: 2
The staff is absolutely ? great they are very attentive and helpful and always make sure we are pleased.
Atmosphere: 5
Food: 5
Service: 5
Order large hot coco basically drinking warm milk. Try to stir the bottom of cup and no coco at all. Definitely falling off . No wonder the lines to chick fila next door are so long .
Atmosphere: 2
Food: 2
Service: 2
Nice experience, the drip coffee has changed, not sure if I like this yet. But the tast is different.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Butter Croissant, Plain Bagel
I ordered a caramel ribbon crunch extra caramel drizzle with a shot of espresso. It was made perfect fast customer service, very respectful cashier. I will be returning. Thank you guys ?
Atmosphere: 5
Food: 5
Service: 5
Very slow service and incorrect order.
Atmosphere: 1
Food: 1
Service: 1
It seems I'm not alone in stating that the staff of this store needs to be retrained in basic customer skills. During my visit, the team was more concerned with their own conversation then with my very simple order. Needless to say, my order was incorrect I did not have the time for them to break up their conversation amongst themselves,, epic fail for Starbucks!
Atmosphere: 3
Service: 1
So went this store tonight placed a mobile order at 7:27 got there at 7:34 one min before our pick up time which was 7:35 and was met with a ignorant rude worker saying we needed to be there 5-7 minutes before. The store was dead no one in line and six Baristas just standing around. When we got to the window we watched them stand around get on their phones and just waste time while running their mouths then finally got our drinks at 7:38 then when I asked why wasn’t our drinks ready five minutes ago she tried to then tell me I had just place the order ( it was printed on the cup) then say that I was wrong and her supervisor heard what she said. So I guess all six of them are just lazy, rude and illiterate. Just because you’re under paid doesn’t mean you’re rude to the people that provide tips.. if she spent less time running her mouth and on TikTok maybe she’d get paid more.
Atmosphere: 1
Food: 1
Service: 1
The line was long but the service went fast. Polite taking my order. I visit here quite often and recommend this location.
Atmosphere: 5
Service: 5
I come to this location pretty regularly and today I just had a rather disappointing experience with one of the staff. Jessica attempted to argue with me about the refill policy. When I pulled up Starbucks policy for her to read she proceeded to rudely take my order and not even apologize for HER MISTAKE she could’ve handled it 100x better.
Atmosphere: 3
Service: 2
Restaurantji Recommends
This location prioritizes online orders and drive-through orders before in-store. This is a little annoying if you order inside, because orders are being filled for people who are not there to pick it up yet. If you’re in a hurry order online or go through drive through.
Atmosphere: 5
Food: 5
Service: 4
Rian, thank you for your enthusiasm and kindness, for delicious coffee, and making me and my friend feel so welcome in Charlotte NC!
Atmosphere: 5
Food: 5
Service: 5
We love this Starbucks! The staff is incredibly friendly and, despite this being one of the busiest locations around us, the team always manages to provide excellent service.
Such a great starbucks. This location opened in the last couple of years, and is so spacious and modern inside. The staff is always friendly and the facility is always clean. Drinks inside and in the drive thru always come out quickly! The location is a great study spot for students at UNCC, too. I will say, I do wish they had a little more seating since so many students do come here to study in addition to people working remotely here as well.
Kenz was so kind and nice I will definitely come back this is my first time in this Starbucks in Charlotte and I loved her personality y'all need to give her a raise.
Atmosphere: 5
Food: 5
Service: 5