“The cashier who took our order at the drive-through, Jassman S., was just wonderful. She was patient (we pulled up to the window and asked for additional items), cheerful, kind and a model of what customer service should be. You never know what kind of day a customer may be having, and the kind of smile and exceptional service that Jassman gave us could turn anyone’s negative day into a positive one.“
“With the kiosk, there is not much customer interaction. The food was prepared well no mistakes with the customized items. However at every Taco Bell location where we placed an order from the kiosk they forget to provide the drink and we have to remind them. One of the drive-thru staff was very rude to the person doing online pick-up. All he wanted was to check the items before confirming. It was a reasonable request however she just ignored his request and kept saying to confirm it. Even after he confirmed she didn't give the package to him. Like I said with the kiosk order customer service quality is not at par.“
“Having a big family coming to the drive thru can be a headache, especially when everyone has specific orders. Vincent & Haley absolutely made our night! They were patient, attentive, they didn’t rush us at the window even though we didn’t know what we wanted and added items. They were amazing! Professional, kind and a great representation of what all Taco Bell workers should be like!Give them a raise! We will be back.“
“Love me some taco bell. Stayed in Raleigh near the airport and had the hardest time finding anything so we ended up at taco bell and eating it in the parking lot.Not anything classy at all but TB is always a good choice for value and taste, especially with the new cantina chicken menu“
“Alexis, at the 6 forks tacobell location helped take our order and serve us this evening. Not only did she make sure that our order was correct, fixing any mistakes via drive through order, but served us 12 items, in just under 5 minutes. Our experience with Alexis was nothing short of pleasant and smooth. We appreciated the speed in which our food was prepared and the dedication to assuring our order was correct. Highly recommend stopping by and giving her a tip!“
“Every time i come in if anything is wrong Anthony always makes it right. This is the best tasting taco bell in the area. If you are in garner at the one on 70 go ahead up the road for better taste and service!! Thank you Anthony for always having great customer service!!“
“I like this location but everything is always broke.. can't get freeze drink or can't get this or that . But food is good and service professional. Get your maintenance on point and you will have a great store .. your employees are doing there job...give them some help“
“* newest update to this review I will not be changing my original review but I would like to add did the regional manager for this store reached out to me to make things right offered me free food which I greatly appreciated and said that he was going to handle the situation because orders are to be taken while the store is open regardless of whether the truck is there or not. Thank you so much to the reasonable manager Desmond for reaching out to me knowing that management in the store is ready and willing to make things right is awesome and I will now return to this location. pulled up an hour before they closed and they would not make my food that was already paid for through the mobile app because they do not take orders while their truck is here unloading if you're open you should take orders or not accept people's money *update to add insult to injury they did not offer me any compensation for the inconvenience so I asked for taco cards which the manager gave to me but today which is a few days later I tried to use them at a different location and they pointed out to me that all the Taco cards I was given were expired as of December 2023“
“I never remember anybody's names, but the man that took my order and payment was very nice. This location felt faster than most Taco Bell locations also. Maybe I just liked my order, but everything came out great! The only problem was not having the Taco Bell Cinnabon coffees but that's not even a real concern.“
“Best Experience Ever at TACO BELL!! I was beginning to lose interest in Taco Bell. I came back when they brought the Mexican Pizza back. Since my first time getting the Mexican Pizza again in years ?...each Taco Bell I go to has been down hill, each time. I was hungry, visiting the area and stopped here..OMG!! I will travel from where I live, about 45 minutes away to get the cleanliness, customer service and fresh food with GREAT PRESENTATION, (Finally looking like the commercial) To the team at this location, THANK YOU!! I can see and taste the vibe and energy you all have made!! Keep up the GREAT Work!!“