Il Fornaio Las Vegas

$$ • Italian, Seafood, Wine Bars

Hours:
3790 S Las Vegas Blvd, Las Vegas
(702) 650-6500

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Il Fornaio Las Vegas Reviews

Restaurantji Rating
4 (770)
Restaurantji Rating

Here is my experience after staying at NYNY for over 20 years. We had a wonderful dinner and experience at Il Fornaio after a very horrible and embarrassing experience at Gallagher’s. Our dinner at Il Fornaio was exceptional. The staff was wonderful and made our last night one to remember forever. We will continue to stay at NYNY and eat at Il Fornaio every time we visit. Please go here and not Gallagher’s! My review of Gallagher’s follows. It sure was buzzing with excitement on March 1st…. We went to Gallagher’s on March 1st, our last night after a weeklong stay in Vegas. We always stay at NYNY while in Vegas and have stayed there for over 20 years. We go to Gallagher’s at least once every time we are there. We have always had excellent service and an incredible meal. This time was different, however. My husband ordered a $200 bottle of wine at the bar. When our table was ready we followed the hostess. Our bottle of wine was not delivered to our table, which it always is no matter what restaurant we are in. My husband then had to go back to the bar to retrieve it. Other patrons had sat at his seat and the bottle had been moved. He had to reach through the customers and carry it through the restaurant to our table. When the waiter came to the table to ask how we were he replied “Not great. I’m very disappointed that I had to go back to the bar and then walk through the restaurant carrying my bottle of wine. I feel this is very unprofessional”. The waiter then asked if we needed more glasses. My husband again explained his displeasure. Another server came and again asked if we needed more wine glasses. My husband again explained himself. At this point the manager (I wish I’d gotten his name) came over and said he would not be serving us and we could leave on our own or he would call security. My husband tried to explain the situation and the manager cut my husband off mid sentence and said he wasn’t going to discuss it any further and he wouldn’t tolerate his servers being harassed. My husband kept his composure, and never said anything harassing to the servers. On a side note, my husband had a stroke several years ago which has left him with a speech impediment. I suspect the servers and manager thought he was drunk, but would not let any of us (6 people in total) explain the situation. At this point I left and went to security to explain the situation. Security made a phone call and said he had been escorted out, but everything was fine and recommended we not go there again. We ended up having an excellent meal at Il Fornaio, which I highly recommend. We have sent a letter to the concierge at NYNY. This was very embarrassing and completely unnecessary. If you go there, don’t complain about anything or you will be tossed out.

Restaurantji Rating

Awesome. Great food and cocktail’s

More Reviews(770)

Ratings

Hours

Monday 11:30AM - 10PM
Tuesday 11:30AM - 10PM
Wednesday 11:30AM - 10PM
Thursday 11:30AM - 10PM
Friday 11:30AM - 11PM
Saturday 11:30AM - 11PM
Sunday 11:30AM - 10PM
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