“Stopped at this place on my way to the airport, your employee Jack was very polite and very helpful, good to see that there are still hard working kind people in this day and age, will be looking forward to coming here again. (He recommended the frozen lemonade as I had never had it before and it was amazing! Thanks Jack!)“
“Update: 3-7-2024: During our visit today, our order was taken properly, but the person at the pay window had it wrong. We tried explaining which order we had. He ran our card and gave it back to us. Upon arriving at the food window, the girl read out order correctly, but we were charged incorrectly. We asked to speak to the manager. She apologized for the behavior of the first window. She refunded our whole order, even though we asked her to please just refund the difference. I did not catch her name, but we can't thank her enough for her hospitality and understanding of the situation. -Regina and GreggMy favorite go-to place, for chicken fingers. I love the Cane sauce. Yummy! -Regina“
“This location is the absolute best KFC because the people are awesome and of course the food is always hot and tasty. Plus sometimes I need to just drive through, especially of course over the last year or so, and they seem to have a good system for drive-through because it's always quicker than expected. I'm glad they are here.“
“I believe in when you're at work to have fun. But when you're having fun and you're screwing people's orders up for getting items in the order that's when you need to stop the fun because you're losing control. I order a double chicken bowl every time I come in to this restaurant. But when you pay for that and you don't get what you order that pisses me off because you're paying a premium for this food. When I write in to the customer service and nothing happens that pisses me off even more. That's the El Pollo loco in Sparks Nevada. Almost every other fast food restaurant when they mess up they make it right this El Pollo loco I guess thinks they're better than everyone else and that they don't have to make orders right. Just my opinion and rant overpaying for food that you don't get.“
“Did a mobile order at this location tonight and was so impressed with the customer service. They double checked my order before we left to make sure everything was there. Will definitely be going to this location again rather than the Los Altos location who has horrible customer service. The employee was so nice and friendly. Food was good too!“
“DUDE THE BEST LOCATION EVER IN THE ENTIRE WORLD!! FIRST TIME IN RENO GOT HERE 3 MIN AFTER OPENING AND THE ASSISTANT MANAGER LAWNI IS THE BEST/ NICEST MOST WELCOMING HUMAN EVERRR OMG I AM JUS IN LOVE WITH THIS PLACE AND THE WORKERS ARE AMAZING..! EVEN GOT A FREE DOG FROM CANES.“
“I ordered ahead but it feels like a joke when I have to sit in the drive-thru for 25 minutes to get my order. I wasn't given the option to pick up from inside on this trip and I was greatly disappointed that I had to sit in the drive thru. The food is always good so I guess I will work on my attitude.“
“The Crazy D’s Hot Chicken staff provided great service and were very friendly. The ambience was very welcoming with the warm wood and a colorful mural. The restaurant has a diverse selection of beverages. The crazy Mac n Cheese was delicious!“
“The chicken fingers are made with real pieces of chicken. It's not a mashed mixture of stuff like other places. The buttered bread and sauce that accompany the chicken are great. I'm glad I don't live next door. I'd be there all the time. Lol! We've been her several times, and the quality is always consistent and good even when lives are long.“
“I went in yesterday with my boyfriend for lunch and it was the best chicken tenders we've had! So many sauces to pick from! We also got cheese fries to share that were delicious! The owner was super friendly:) We got to try some custard too, amazing! Highly recommend!“