$ • Hamburgers, Hot Dogs, Take Out, Fast Food

1385 Niagara Falls Blvd, Amherst
(716) 833-2159


Take-Out/Delivery Options


Reviews for McDonald's

Average experience. Quick to take my order but kept asking the dreaded "anything else". All covid procedures were met which was nice. I was asked to pull up but quickly received my order.. my large fry was at best a medium.Managers now a days need to learn to teach their employees exceptional customer service skills.. or any customer service skills at all ?

Terrible. Staff are rude. 1 employee rolled her eyes at me. The other employee rushed me through my order so fast that I forgot to request something .One of the items ordered was the 10 piece nuggets. Only given 8. Also ordered a small fry. Only half of the little bag was filled with fries. Would appreciate getting what I pay for.Food was indeed hot. That was the earning of 1 star.

Just sat in the drive thru while they let 4 cars pass us. I call the manager and explain the issue. I told him I have been sitting in my car in the drive thru for a while with no service. His response is are you on foot? Horrible customer service, but expected in the suburbs or Amherst. Why the heck would I walk through a drive thru. It's literally in the name.

More Reviews(116)


Monday 6AM - 11PM
Tuesday 6AM - 11PM
Wednesday 6AM - 11PM
Thursday 6AM - 11PM
Friday 6AM - 12AM
Saturday 6AM - 12AM
Sunday 6AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.