“I visit this Dunkin' location once or twice a week and I have been doing so for years. I also travel a lot and frequent many other Dunkin locations all over NY State. The Baldwinsville Dunkin on Genesse St. (and its professional staff) can best be described by one word, EXCEPTIONAL! The staff is always fast and friendly and at the times they are short staffed (or really busy) they always apologize for the delay. I believe there are two reasons for this exceptionalism. The "prep" people and the Manager Jeremy.Jessica and Theresa are just unbelievable at their jobs. When they are preparing the food, it is so fast. It's as though they are doing a dance, never missing a beat and maintaining a rhythm of incredible speed. Jess is lightning fast and at times, you will literally see her dancing at the ovens. (It's also come to my attention that this young lady drives a long distance to the job she clearly loves. This is so rare for a young person today) Theresa is not only fast, she is methodical! She is like the North Star of the Dunkin universe. Always there and always constant. She is a true master of her craft. I am so grateful that these two ladies chose my local Dunkin to share their talents as with their abilities they could succeed at any other Jobs/careers they wanted.You have to tip your hat to the Manager, Jeremy as this consistent high quality of service comes from the top down. He is almost always there, with his sleeves rolled up working along side his crew members. He is leading by example and nurturing is young people continually. He is amazing! (and truly a nice guy) Dunkin on Genesse St in Baldwinsville is exceptional!!!!“
“After hectic shopping I made a quick visit to my local DD. I purchase the turtle summer drink ! A pleasant surprise ! Cold and delish with a turtle can t taste! ( I got it iced but next time will try the hot one! And the butter pecan donut sweet . Creamy and light all at the same time. My server at window was cheerful and pleasant ! Thank you for the little lift!“
“This is the best Dunkin' Donuts I have ever been to clean and very courtesy the people that work there are very friendly and got my order right the first time I've been to other Dunkin' Donuts, and this one is top rated on any other Dunkin' Donuts I've been to and I thought maybe it was just the one person working there that was friendly so I dropped by the next day since I was in the town for a couple of days And no same service as the day before fast friendly and courtesy. Keep it up guys you're doing a good job.“
“I only ordered a shamrock shake and large fry, cost $10 with change going to Ronald McDonald house. Took what seemed forever, fries were soggy and of course the shake was melted. I feel like simple orders should be bumped ahead in the drive thru but just my “
“My wife and I went there for the first time last night for her birthday dinner after wanting to check it out for quite sometime. I must say we were very impressed with the welcoming atmosphere of both the staff and the patrons. The food was amazing and we look forward to going back soon.“
“One of my favorite places for drinks and dessert! The halo halo is amazing, but the Vietnamese coffee with boba is probably what I get the most from here. I keep wanting to try their other stuff but it's so hard to stray from what I know is so delicious!!!“
“I have so many great things to say about this amazing cafe run by the kindest people! The food is made fresh and very delicious. My favorite go to here is their lavender tea and the Mediterranean panini w/chicken. It's a cozy place to meetup with friends for a chat and afternoon tea!“
“Super cute, tons of local art, sweets, etc.refreshing iced chai with a Irish cream latte. Shocked I've lived in the neighborhood for this long and this is my first time.So glad our buddy over at Titan heating and cooling told us about this place. Hidden GemKid-friendliness: Daughter had the cutest whipped cream cup, left with a lollipop for herself and even one to take home to her sissy.“
“Lovely place my sister discovered and recommended. I had the chicken broccoli Alfredo dish, and my husband had the quesadillas. It was a very large platter and was good since I like garlic, but if you don't, that wouldn't be the dish for you! I tried their root beer, and it too was very good. My husband has the black tea and thought it could have been a touch sweeter. We were too full to try the ice cream.“
“Great coffee. Great owner. Great vibe. Upon closing in the afternoon, the owner asked if I wanted one for the road at no charge. While I had had enough caffeine for the day, the offer was nice. Great for a remote office for a few hours, or a spot to hanging with some friends.“