Anyway Cafe
$$ •
Hours:
1602 Gravesend Neck Rd, Brooklyn
(718) 934-5988
Customers' Favorites
Anyway Cafe Reviews
I used to admire the food and atmosphere this place provided, however yesterday’s experience completely shattered the warm feelings that I had towards this establishment. The dining experience was horrible, starting from the waitress who could not get the order straight, to the extremely long times we had to wait for the food to arrive. We had to remind the staff about the order quite a few times and correct the deficiencies, yet the impression we got was that they simply did not care. Additionally, there were very few patrons inside, roughly six, not including the three of us, yet the wait time and overall quality of the service was extremely lacking! To make matters worse, the food did not taste authentic, the drinks were watered down and it took multiple trips for the staff to finally bring us some a meal. The overall wait time between the order placement and the first plate appearing at the table was over forty-five minutes! Would anyone agree with me that such poor service is completely unacceptable?! Once again, the place was not busy at all and the food we ordered was nothing extravagant and therefore did not require thorough preparation. To top it all off, the neighboring table was filled with a group that were extremely rude, loud and constantly using profanity in front of other guests, taking away from the enjoyment of other patrons! The “icing on the cake” was when I asked that my meal be reheated and the staff refused to satisfy my simple request, all because their chef was under a pitiful impression that his “masterpiece” creation should not be subjected to the customer’s desire to consume a decent-tasting meal. When we made several complaints regarding the subpar service to the manager, not only was the matter was not taken with the appropriate degree of concern, the attitude of the staff took on an even more dismissive tone. It was almost as if our patronage to their establishment was a nuisance and we were treated as pests. The final straw was the forceful addition of a sizable gratuity to the bill. When I asked for a replacement and the removal of the sum, I received the same exact copy, forcing me to manually write in the total amount, which I will ensure that the credit card company processes. It was almost as if they were mocking us! The ill-mannered and completely unprofessional attitude of the staff, coupled with poor food quality left a bad taste in our mouths in both, a literal and metaphorical sense! Do not give these folks your time and money, I highly recommend that you take your business elsewhere!
Ratings
Menu
Hours
| Monday | 6PM - 2AM |
| Tuesday | 6PM - 2AM |
| Wednesday | 6PM - 2AM |
| Thursday | 6PM - 2AM |
| Friday | 6PM - 4AM |
| Saturday | 6PM - 4AM |
| Sunday | 6PM - 2AM |
People in Brooklyn Also Viewed
A cool place with delicious food, beautiful music and really good vibes. Always a pleasure being there. The staff is very friendly and the service is great. Strongly recommend to everyone!