“This Sunday afternoon was my first time there and it was almost my last because the man who seated us was cold, unfriendly, unwelcoming, and even went so far as to make a rude comment while seating us. Thank Goodness for Clay our server. I will return so long as I am seated in his section. He was immediately friendly…he was extremely knowledgeable about the food & assisted myself and my guest with cooking our different meats. He was positive and upbeat despite his back injury and a job where he is on his feet all day. As I ate my food, I observed Clay giving the exact same level of exceptional service to each of his tables. I am impressed by his enthusiasm and I hope that his employers recognize his hard work, his attitude, as well as his warm & welcoming nature. Perhaps you could have Clay coach the other servers on your staff about customer service and overall basic human decency.“
“Finally a good Korean bbq and hot pot spot on Long Island! Love that you can choose yourself all you can eat fresh ingredients which are constantly being added every few minutes. They are so clean and have hot foods and sushi as well. The desserts are delicious. I did both the Korean Bbq and Hot pot which were delicious. Loved that you can mix and match your own sauces and make everything yourself.Customer service is wonderful as well! Everything was delicious. I would highly recommend this place.“
“To celebrate The New Lunar Year, we decided to try Potasia. We are so glad that we did. Many options and selections from the broths to the soup ingredients. The cucumbers and mushrooms at the buffet bar were delicious. Since it was our first time we tried the meat and vegetable combo. I would recommend a side of rice or a full order of noodles. We cannot wait to go again to try different broths and other ingredients! It’s a really fun place with a great atmosphere and decor. The staff was very friendly and helpful as well.“