Potbelly Sandwich Shop

$$ • American, Fast Food, Salad

501 7th Ave, New York
(646) 289-4205


Take-Out/Delivery Options


Reviews for Potbelly Sandwich Shop

Why did the door guy take my temperature, have me add my address to the book to dine in and then allowed a homeless man to walk in and the man was loitering with his mask on his chin!!! He was just standing there, watching people. Nothing was said to him by any of the staff! No one seemed to care that this man was loitering with his mask on his chin. I will not go back there because of the uncomfortable environment.

I agree with the previous commenter - this truly is the best Potbelly location in the city! I really enjoy the quick conversations with staff on slow days and appreciate that they go out of their way to customize my sandwich. Ebony and Brenden teamed up yesterday to serve me a Veggie Mushroom Melt from a secret menu. They loaded ingredients, made payment easy, and had me laughing. Not a bad way to forget about dreary midtown for a bit! Keep up the good work folks and see you soon!

This is perhaps the best Potbelly location in NY!  The sandwiches taste better here but more importantly the customer service is the best.  Brendan and staff make sure I'm 100% happy with sandwiches. If there is an issue they are quick to resolve it.  They are very clean/safe during this Covid time.

My favorite sandwiches are:
Grilled Chicken
Pizza Sandwich

Anything with their bacon is good!

More Reviews(146)


Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 11AM - 7PM
Sunday 11AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.