Tim Hortons

Name: Tim Hortons
Address: 2600 Ridgeway Ave, Rochester, New York, 14626, US
Telephone: (585) 225-0050
Price range: $
Rating: 3

$ • Coffee Shops

Hours:
2600 Ridgeway Ave, Greece
(585) 225-0050

Menu Order Online

About Tim Hortons

Tim Hortons is a popular fast-food restaurant that offers a wide range of menu items, from breakfast sandwiches to coffee and donuts. The reviews paint a mixed picture of the customer experience at this establishment.

On one hand, the restaurant is praised for its convenient location, fast service, and friendly staff, especially during the morning shift. Customers appreciate the familiarity of the staff, who often know their regular orders. The breakfast wraps are also highlighted as a menu item that is well-prepared.

However, some customers have had negative experiences, particularly during the lunch hour. One reviewer was surprised when the staff stated they were "not doing food right now" during the lunch rush, which seems unusual for a fast-food restaurant. There have also been reports of rude behavior from the staff, including issues with correctly fulfilling orders and a dismissive attitude towards customers.

Overall, Tim Hortons appears to provide a generally positive experience, especially for regular customers and during the morning hours. But the restaurant may need to address any inconsistencies in its customer service and ensure that it is able to serve customers promptly throughout the day.