W Bar & Grill
Barbeque
Hours:
15301 Kinsman Rd, Cleveland
(216) 471-8615
Customers' Favorites
W Bar & Grill Reviews
I remember the original Whitmore BBQ sauce. The sauce on the chicken wing dinner we purchased today is not the same sauce that made Whitmores famous. You folks said it best, “anyone can fry chicken, but it’s the sauce that makes the difference”. Very disappointed, the sauce on this dinner is more like a bland marinara sauce.
it's been awhile since I've been however they were still friendly and the food was excellent
Ratings
Menu
Hours
Monday | 3PM - 3AM |
Tuesday | 3PM - 3AM |
Wednesday | 4PM - 3AM |
Thursday | 4PM - 3AM |
Friday | 4PM - 4AM |
Saturday | 4PM - 4AM |
Sunday | Closed |
I went in today ordered food witha heavy set light skin woman who was extremely pleasant. While waiting in the car for the food to be prepared I call the Mister to tell him about the great customer service. That is where it went downhill. when I got home and opened the containers the food preparation was substandard. The polish boy was soggy so much so that I could not even find resemblance of a bun. The Wing snack pack had 3 wings and 2 pieces of chicken that waa smaller than a wing ding. When I called the location to inform them the lady answered the phone and immediately told me she would be placing me on a 20 min hold. She sat the phone down and proceeded to tell another person how people like me get on her nerves not knowing what they want and so on. She came 5 min later and I immediately tell her great customer service starts with not speaking down on them. She then puts me on another series of holds. I could tell she was only doing it wishing that I would just hang up. She returns again and I proceeded to tell him I was not looking to order anything but to inform them of the condition if my order. She began to ask me again was I ordering something. I told her I was disappointed because I had just raved about the customer service. She continued to huff and puff while being rude to the point I told her forget it. This ia why people have such a hard time patronizing black businesses. They dont have to worry I am not angry they just wont get another one of my dollars