“Been here several times since I moved to Parma Heights. Always good service and food. This morning there was a customer having an epic meltdown over this location not accepting coupons. The employee called the owner on the store's phone and let the customer speak to the owner. The customer would not calm down, but the employees handled it as gracefully as they could. Yes it would be nice if they honored the coupons but I still think this location does a good job.“
“Holy smokes !! There was a deal going on for Charley's on ubereats. Buy one get one chicken teriyaki sub - I never had Charley's before. I got two of those and a order of the ultimate fries, and a large ? ? lemonade! DELICIOUS. I was totally not expecting it to be this good! Food was delivered warm and toasty, fries were still crisp. The flavor the sub had was off the hook, and the fries were salty and delicious. Whoever was on duty did their job and did it WELL! Thanks for an awesome first taste! Definitely gonna enjoy Charley's more in the future!“
“It was my first time ever having Charley's and it was a lot better than I expected. Service when I first walked it was great I was greated at the counter with a smile. Food was great. I had the Chicken California with a side of cheese and ranch fries. If you want a great sub sandwich and a pleasant experience I would definitely recommend coming here.“
“Its a piece of Little Italy deli down in the Valley, staff is awesome... Chicken parmesan on a fresh hoagie style bun is on point... Sausage and peppers with mozzarella on hoagie bun is a favorite along with the fresh made white pizza sold by the slice or the antipasto salad is just delicious. All servings are plentiful. Coca-Cola products.“
“A good loaf of bread can make or break a sandwich. I’m sorry to say that the bread at Herb n’ Twine, while not *bad*, was not at all my style: it was dense and sweet and tasted very much like an overgrown biscuit. It’s a pity they don’t offer a classic, chewy Italian loaf, since otherwise the menu is diverse, all of the ingredients are fresh, and the sandwich flavor combinations are, by and large, well thought out (although the vegan sandwich was in desperate need of a protein to balance out the slab of sweet potato stuffed inside the equally sweet bread). The space is nothing to write home about, and there’s no place to sit and eat since the restaurant is take out only, but at least the staff were pleasant.“
“This was my first time going to Layman's and I went due to all the recommendations from several friends and colleagues. The atmosphere was very welcoming the prices are very reasonable and so far I have not a single complaint the food is delicious. I ordered the Italian hot sub with horseradish added to it, and excited to try more as well as checking out the various different cheesecakes that they have to offer“
“I’ve been coming here since I moved to Tremont about 2 years ago. La Bodega is a friendly neighborhood sandwich shop with a delicious and varied menu and excellent service. I’m talking remember-your-name type service. It’s the place where you want to be a regular and when you do, you feel more plugged into the community. More a part of Tremont. La Bodega makes a great lunch when working for home or on a day off.I highly recommend the Southwestern Sub (#45) and the assorted side dishes are a great addition (usually pasta & potato salad, coleslaw and the like). Thankful for local businesses like this!Vegetarian options: Plenty of non-meat based subs, salads, and sandwiches to enjoy!“
“The man that answers the phone is a disembodied spirit from another plain.He is only available to let you know about the flavors you are going to savor as you float down the river Styx. Not everything is available for everyone. Only he knows your sandwhich worth.“
“My first time coming to this Mr. Hero and the staff was absolutely amazing. They were very nice, friendly. They asked how my day was going and told me I would be back next time and they remembered me. My second time visiting this location was for lunch with my daughter. I can’t remember the nice Indian lady but she was so nice to my daughter. She asked her how was school going, asked her favorite subject etc. Just like the first visit they said we would be back soon. The food was fresh, hot and delicious.“
“Great place to grab a quick bite. The made-fresh quality and friendly service makes this restaurant stand out from the other options nearby. Love that they got new extra sides too! Not that I don’t love the waffle fries, I just also love having extra options!“
“Had a great visit overall! Customer service was phenomenal! Wagdy (hope I spelled that correctly) was so helpful and made sure our order was correct since there is an allergy in our party. The new Louisiana Cajun fries were delicious! Definitely try them out!Dietary restrictions: Took dairy allergy very serious and we appreciated that!“
“Very impressed with the atmosphere food was delicious me the wife and picky 11 yr old love our dishes. Staff was polite and restaurant was tidy. I like the pickle spheres the wife and 11 yr old not so much. But we all agreed the cosmic sauce was delicious. Best food we had in Cleveland visiting from buffalo“
“I came in and it wasn't busy at 4:30 pm on a Wednesday.Cashier was nice and made a good recommendation.I got the romanburger and it didn't disappoint.I also got waffle fries (they call them waffers) with cheese sauce to dip it in (my first time dipping in cheese).It's definitely a fast food restaurant, so set your expectations accordingly, but overall I was impressed. I would definitely eat here again.“
“This is by far the best cheesesteak place! It’s in the old subway location next to k&k. I used to go to k&k…not to more lol. This place is amazing. First time I got the spicy cheesesteak…it was literally the best ?. I met the owner today, his name I’m pretty sure was Rich. West nice guy and thanked me for my 23rd order. Told him…you guys have good food! He offered me a couple free sandwiches even next time for a thank you. Very nice owner , along with very good food, and super friendly employees! I work right down the street at a machine shop so this is a common place for me and a couple other ppl for lunch!! Good job and I recommend this to anybody that…just likes good food, friendly staff and a friendly owner! Thanks again!! Some of the ppl leave bad reviews and it doesn’t make sense!! They are just one time stoppers with a bad taste of food and just rude customers! I’m a repeat customer, and it’s for an obvious reason ?.“
“One of the cashiers was holding on to my grandson money and he wasn't talking properly for me to know how much my grandson oh so I found out it was only $2.99 he was trying to keep the $11 if I wouldn't have been there he would have took my grandson money strong and evil check your “
“The subs here are very tasty! The wings are ok, the milkshake are good but can be a little more thicker (I'm sure if yu ask, they will ablige) they stay open pretty late for people who get off work late and want to grab a quick bite to eat.“
“If you've had La Bodega in treemont, this is better in my opinion. I got the Kojak on ciabatta bread and its served hot. I can't wait to try all their sandwiches I'd recommend to anybody! Also try the chocolate and raspberry cake!!!“
“Good fresh food, a perfect spot for lunch. I like trying their daily soecials. The grilled cheese with tomato bisque is amazing. I also love the buffalo chicken salad and chicken salad sandwich. The staff are extremely friendly and hard working. The choice of cookie and chips at the end of the line will always get me.“
“This place really is a great example of what fast food can and should be. Yes it's a bit pricier than some other fast food places but to be honest they are all getting pricey these days. At least here the cost is worth it. The sandwiches are always freshly prepared and delicious. Service is prompt and staff members are attentive. You can't go wrong with this location.“
“2 people working a buttload of customer's and everyone was takin care of quickly we had the value pack and the order was correct and made in good time. So thx for a giid experience and friendly service and giid food. A right around the corner customer 😓
“Because This Mr Hero has been so consistent for so long especially with the same grill cook all these year, it gives people a reason to try the other Mr Hero outlets that do open. They are a staple in this neighborhood and area. Great job. Good examples.“
“This is the cleanest Subway in the city of Cleveland,,they treat like family,very nice and friendly staff,,they are like family,,I love this place,,this is a place I'd come from the other side of town to get my subway..I highly recommend this Subway...“
“Have gotten lunch here 6 or so times. Every time the food is hot and delicious, not too greasy, and no grill char. They have great staff here which you don’t see often with chain restaurants. They are friendly, quick, and keep the dining area clean.“
“This is THE BEST Mr. Hero around Cleveland!! Staff is friendly, establishment is clean, food is made fresh and FAST.. I spend less time in this establishment than I would in the drive thru of ANY fast food joint and the food quality is FAR BETTER here!! This is my go to place for lunch in Cleveland.. Keep up the great work guys!!! 5⭐ ALL DAY..“
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptableVegetarian options: More would be better. Would visit more often if more unique options.“
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
“I ordered certain amounts and types of vegetables and specified each.I got exactly what I asked for!oregano and condiments... Same deal..I ordered and paid for extra turkey and roast beef on my bootleggers.I got a fair portion for the added expense! I needed protein bad. ?I got the best or one of three two very best sandwiches, made to my exact liking:Ever.Thank yall for a fair price, a team full of friendly smiles in store.And a real beautiful, delicious“
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
“We visit this Firehouse Subs in Rocky River at least 2-3 times a month. I usually get the medium size Hook and Ladder on wheat and my husband usually gets the medium size Spicy Cajun Chicken on wheat. We are never disappointed! The staff is genuinely super friendly which is so refreshing these days! They do a great job, keep up the good work!!“
“Everything is always great when I come in clean, fast service and I’m always taken care of greatly. But today I had to walk out due to being disrespected by one of the red shirts names Gavin. For some reason this guy ALWAYS has an attitude and just doesn’t match the standard of the store at all.“
“Staff was amazing. Veggies and bread were super fresh.I wish I knew the young man's name that took care of me on Saturday, he legit, was great! Super friendly and excellent customer service!! I would go back just because of him.#OregonDucksFan“
“I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!“
“Craved my annual Romanburger, and this place was on the way.. wow.. unlike most Mr Hero's spots, this was clean, friendly, fast, and high quality! The food actually LOOKED exactly like the ads! Fresh, tasty, served with a smile. Must be family owned, because the pride showed!“
“I came in Friday 9/22/23 at the Subway on brookpark Road by tiedeman. There were two young men who were freaking amazing. They made me smile and gave me great suggestions for the bread and sandwiches . My food was awesome. As soon as I walked in, I could smell fresh yumminess bread! You have a great staff at this “
“I've ordered from here on two separate occasions, the first was the 3 piece mixed Krispy chicken meal w/ Mac n' Cheese. The second was the Cuban sub w/ fries. I didn't get a pic of the Krispy Chicken meal, but I did get a pic of the Cuban sub. The chicken was absolutely delicious. Crispy outside, juicy and tender inside. The Mac n' Cheese was nice and creamy. The honey biscuit was light and fluffy with a nice drizzle of honey. As for the Cuban sub. I'm a Tampa, FL native, I'm also Cuban American. So I consider myself an expert on Cuban cuisine. I'm also a bit of a snob when it comes to Cuban sandwiches. Having said that, I will say even though it's not like the ones we have back home, this one wasn't too bad. The ingredients tasted fresh. For a "Cleveland Cuban" it was good. My only suggestion is if you can get Cuban bread shipped to you, switch out the bread. Overall, I appreciate the service. My orders were correct. The food was delicious. I will definitely order from here again.“
“Tried the food for the first time today was absolutely done the way I ordered lady working was very pleasant definitely a fan will be back most definitely thank you wish I knew the woman's name I picked it up at 1:38pm today she was very pleasant and she was the only one there sure she made the sandwich it was perfect ?“
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
“We usually go to the one in Engle toad but was out in Strongsville. Went in staff made you feel so welcome from the start .I think the manager name was Will greeted myself and other customers right away while it seemed like he was training a new younger female .Food was absolutely made to the T the way I wanted it but what made the experience was that this manager was running a tight ship verry friendly and well organized team . I EVEN HEARD THIS MAN GREET A REGULAR CUSTOMER BY HER NAME SAY ITS GREAT SEEING TOU AGAIN AND ASKWD HOW HER AND HER FAMILY WAA THIS IS GHE CUSTOMER SERVICE WANT .As a supervisor in a business myself we are only as strong as our leader I give props to this man and also his team .I will only be going here from now on .Thank you for the great meal,service, and experience“
“Man...this is probably the 1st time I've received a sandwich that looked like the commercial!! The guy that made my Romanburgers did an amazing job!! They looked perfect and tasted that way!! Unfortunately, the garbage can or the soda machine by the window where you order, smelled like a metropark outhouse. Would definitely never order a drink but, Romanburgers were absolutely amazing!!!“
“I purchased dinner from Mr Hero in Seven Hills last night. I was impressed with the quality of the cooked to order Roman Burgers. I ordered one without cheese and it was made without cheese, and marked on the label. The store was clean, and the staff friendly and competent. At other fast food restaurants my cheese-less sandwich's usually have cheese and I have to bring them back, I have even been told why are you upset we didn't charge you for the cheese. This was a very pleasant experience. Thank you!“
“Ordered 2 sandwich trays for pick up at 11:30 AM on Sunday, 10/22/23 for a family function. The sandwiches were a huge hit and they tasted awesome as always. Everything tasted fresh. I was lucky to get one before they disappeared. Every one asked where I got them. These party trays were also priced perfectly. To the person who took my order and the people who handled my pickup, THANK YOU.“
“Mr. Hero = Romanburger. A truly classic sandwich! Not for the diet conscious, but it's a genuine treat! If you're in the Cleveland area, or just visiting, this is a "must go to" place, because you can't get it anywhere else.“
“T-Mobile people.....Here's a great idea for lunch! Are you a T-Mobile person- they have T-Mobile Tuesdays! This week the special was for 72 points for Jersey Mikes which gives a free sub!. WOW.I redeemed the coupon from T-Mobile which added the points to my Jersey Mikes app with in 5 minutes I had the free sub- I ordered on the app and drove there. It was done and waiting for me- That fast!!Super Service on 09/06/2023 Strongsville Location on Royalton Rd. What is a Cancro Special::All natural oven roasted top rounds and provolone, perfectly complemented with a layer of pepperoni.History:In the summer of '74, the Pepsi delivery man requested a curious combination of provolone, roast beef, and pepperoni. Peter Cancro's brother, John, liked the sandwich so much, he gave it the family name and a menu spot of its own.It was a perfect sub for a warm day like today in sunny Ohio. Thankyou T-Mobile and Thank you Jersey Mikes. @T-Mobile @ JerseyMikes“
“I get why I keep hearing about this place so much, the food was so good! We got a Roasted Turkey and a Spicy Chicken Sub. Both of them were hot, delicious, tender, and moist. The Spicy Chicken was actually tossed in the sauce as opposed to just kind of sprayed on top which was nice. The pickles were definitely not from a jar in the grocery store, they felt much crisper. The toppings were fresh too. I gotta come back and try the other subs and chili because they sound great. The chips were good too.The Service was good. They seemed friendly enough. It definitely took a while to get everyone's orders though. People were waiting for a while.The Atmosphere was fine, it felt like a sub shop. The firehouse decorations were cool and it looks like they do a lot with charity. I didn't love the metal guard over the trashcan through. Its hole was smaller than the cardboard container our subs came in, so I had to smash it down just to throw it away.Parking: Plenty of free parking“
“The best Mr. Hero ever visited! Not greasy, very flavorful, friendly customer service, convenient location. This time I ordered online for pickup. It was completed, ready to go at the exact pickup time given and was 100% correct, no mistakes. Even had more than one napkin n the bag! Literally the best tasting Mr. Hero ever eaten! The people at desk was very friendly .“
“The lady that took care of me today on 4-1-24 I didn’t catch her name but she was fantastic! I felt bad she was working alone but she didn’t let it stop her from providing great customer service and making an amazing sub. The store was so clean as well and she was so kind!!“
“the BEST local lunch spot!! great food, even better service and if you love chili, this is seriously the best around! it's spicy, it's meaty, it's the perfect amount of chunky!! they take CASH ONLY to keep food costs low, so prepare ahead of time, you don't want to miss out on these delightful options!“
“Love their food, everything is cooked fresh to order but it doesn’t take that long since they always have a lot of people working. My husband and I eat here probably once a month. We went here today and one of the workers gave us free cookies while we were eating shout out to you lol. Not super cheap it’s about mid range, like a step up from fast food. Worth it though.“