Had a coupon for a large Whopper Meal for Two, asked if I can customize one of the whoppers on the coupon, they said yes, then proceeded to clear the screen and charge me for every item on the coupon individually. What would have cost me $15 actually cost me $27. Also food is rarely prepared correctly and they're usually "out of patties" whenever I go there. Austintown BK is better.
Atmosphere: 2
Food: 2
Service: 1
chris moffo
Satisfactory Service , looking forward to another visit.
Ordered original chicken sandwich they were not hot.
Atmosphere: 4
Food: 3
Service: 4
Damion Thomas
Food is terrible. Employees need to smile.
Atmosphere: 4
Food: 2
Service: 2
D.J. Myers
This place is disgusting ?. The workers are ghetto the bathrooms are trashed garbage all over the bathrooms and lobby. I don't know how this burger King is still open and they closed down the good clean
Atmosphere: 1
Food: 1
Service: 1
Cory Sullivan
Great food
Weeshnaw
Waited at the speaker for 20 minutes just to be told they’re only making fried food as of now. Why make me wait instead of just letting me know when I pulled up. This isn’t the first time. Hire better people because that was the worst experience ive had and I would literally rather eat bummy arbys , actually
Service: 1
Joe Adair
Food was good the service was
Atmosphere: 3
Food: 4
Service: 5
Ashley Lynn
Worst Burger King I ever been no to in my life. Staff is rude, you never get your food, and when you do get your food it’s wrong and cold. Do not recommend. Needs new staff or shut down asap!!!! Also when I pulled to the window it smelled like they were smoking weed inside. Who hired the staff ?!
Atmosphere: 1
Food: 1
Service: 1
Sandra S
This Place is worst in whole Youngstown. Burger king should fire the people who work in night shift. They are rude, I can't even understand them properly. I think they always on pot or drugs because they talk high and gibberish on the speaker. Please burger king take action I had to drive 5 more miles to another for my food. I literally had to cancel my food from this store.
So I went through the drive thru. I ordered a sandwich that came with a tomato that still had the stem and a leaf on it and her response what you want another tomato? No apology! I guess I must have been inconveniencing her. How pathetic! Too bad I couldn't leave a picture. BTW the cashier and runner were great.
Food: 2
Service: 4
Young Geta
This has to be the worst Burger King I have ever experienced. The customer service is extremely rude , they have no manners . The food is never fresh & the drive through line is always 30 minutes to wait !!!! This Place needs to be SHUT DOWN. So Unacceptable and the worst Burger King to ever go too . NOBODY EAT HERE ITS DISGUSTING!!!
Atmosphere: 1
Food: 1
Service: 1
Brianna Wieder
Placed a mobile order on 1/26 get there and they inform me only fried products are being sold (I placed and order for 5 burgers and gave them plenty of time) she said “you can cancel the order” there is no option to cancel the order on their app. So I didn’t get my order and they still took the money out of my account, sorry but $30 getting taken when you did not receive your order is ridiculous. Still haven’t heard back from corporate either.
Alisha “Lisha” Wilson
Terrible service and food! They hire the MOST unprofessional people. Who yell and cuss at customers. They do not follow your instructions about food and allergies. They serve cold food, they make you wait for food then when it's incorrect, the refuse to replace it. There was a male manager who used profanity and was yelling at me when I took my burger in as it was made incorrectly. I'll never eat here again!
Had a coupon for a large Whopper Meal for Two, asked if I can customize one of the whoppers on the coupon, they said yes, then proceeded to clear the screen and charge me for every item on the coupon individually. What would have cost me $15 actually cost me $27. Also food is rarely prepared correctly and they're usually "out of patties" whenever I go there. Austintown BK is better.
Atmosphere: 2
Food: 2
Service: 1
Satisfactory Service , looking forward to another visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings, Chicken Nuggets, Bacon King, Whopper Jr, Burger King, Whopper
Ordered original chicken sandwich they were not hot.
Atmosphere: 4
Food: 3
Service: 4
Food is terrible. Employees need to smile.
Atmosphere: 4
Food: 2
Service: 2
This place is disgusting ?. The workers are ghetto the bathrooms are trashed garbage all over the bathrooms and lobby. I don't know how this burger King is still open and they closed down the good clean
Atmosphere: 1
Food: 1
Service: 1
Great food
Waited at the speaker for 20 minutes just to be told they’re only making fried food as of now. Why make me wait instead of just letting me know when I pulled up. This isn’t the first time. Hire better people because that was the worst experience ive had and I would literally rather eat bummy arbys , actually
Service: 1
Food was good the service was
Atmosphere: 3
Food: 4
Service: 5
Worst Burger King I ever been no to in my life. Staff is rude, you never get your food, and when you do get your food it’s wrong and cold. Do not recommend. Needs new staff or shut down asap!!!! Also when I pulled to the window it smelled like they were smoking weed inside. Who hired the staff ?!
Atmosphere: 1
Food: 1
Service: 1
This Place is worst in whole Youngstown. Burger king should fire the people who work in night shift. They are rude, I can't even understand them properly. I think they always on pot or drugs because they talk high and gibberish on the speaker. Please burger king take action I had to drive 5 more miles to another for my food. I literally had to cancel my food from this store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: The have a playground indoors.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Bacon Cheeseburger, Whopper
So I went through the drive thru. I ordered a sandwich that came with a tomato that still had the stem and a leaf on it and her response what you want another tomato? No apology! I guess I must have been inconveniencing her. How pathetic! Too bad I couldn't leave a picture. BTW the cashier and runner were great.
Food: 2
Service: 4
This has to be the worst Burger King I have ever experienced. The customer service is extremely rude , they have no manners . The food is never fresh & the drive through line is always 30 minutes to wait !!!! This Place needs to be SHUT DOWN. So Unacceptable and the worst Burger King to ever go too . NOBODY EAT HERE ITS DISGUSTING!!!
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order on 1/26 get there and they inform me only fried products are being sold (I placed and order for 5 burgers and gave them plenty of time) she said “you can cancel the order” there is no option to cancel the order on their app. So I didn’t get my order and they still took the money out of my account, sorry but $30 getting taken when you did not receive your order is ridiculous. Still haven’t heard back from corporate either.
Terrible service and food! They hire the MOST unprofessional people. Who yell and cuss at customers. They do not follow your instructions about food and allergies. They serve cold food, they make you wait for food then when it's incorrect, the refuse to replace it. There was a male manager who used profanity and was yelling at me when I took my burger in as it was made incorrectly. I'll never eat here again!