“Food is usually good and the employees are friendly and courtesy.Parking: Small parking lot along the right side of the building. But there is extra parking behind the building that is shared with the neighboring restaurant.Wheelchair accessibility: There is NO DINING ROOM for this restaurant. However, they have wheelchair access for the pickup area and the front order area.“
“Benjamin K at Zaxby's in Pendleton, SC, is a customer service maestro! His attention to detail is impeccable; not only did he ensure that the food was hot and fresh, but he also delivered it to the table with a level of precision that truly enhances the dining experience. Benjamin's commitment to excellent customer service is commendable, making my visit to Zaxby's a delightful one. Kudos to Benjamin for raising the bar!“
“Best customer service I have seen in a while! The manager on duty, Steven (I think was his name) even came out to the lobby to make sure all the customers were okay and even asked if the temp in the store was okay for us! To top it all off I left my phone and when I got back they were putting it up in the safe for us! Most definitely do not see that often now days, and we will be going back!“
“I ordered in the app and it said my order was ready but when I got to the restaurant, the person in charge said they hadn't made it yet and that I needed to come in instead of picking up in the drive thru. I really didn't have time for all of that but I did as asked. Then they were out of ranch but luckily the Long Johns side had some. It wasn't a horrible experience just not as professional as I am used to“