The menu prices online are not accurate and neither are the food descriptions. I ordered a pound of shrimp,with corn and potatoes. I don't know if it's the staff or Sunday evening,but I received 4 potatoes (description says 2),NOT nearly a pound of shrimp (thank my GNC kitchen scale) and disgusting EGGS(NOT listed in the description).WOULDN'T RECOMMEND
Mandi C.
Things to know: This is a crab house - it is super casual. There is nothing fancy here at all. The seafood boils are served in plastic bags. With that being said... it is some of the yummiest shellfish I have had in town. The service is usually one or two people, but very attentive. The food is consistent. A couple of beer and a seafood pot makes me happy on a Friday night - if that makes you happy - you will love this too.
DeadUponRespawn
Where to start with this train wreck. Everything was great when we walked in; seated quickly and pretty good atmosphere... bonus, they have a bar. Drink orders; waitress (who is very nice) repeated three times before we finally convinced her that was what we wanted. Drinks came out in sticky styrofoam cups. We placed our meal orders and the same dance ensues; waitress repeats the order 3 or 4 times before we finally convince her that is what we want. I order a mussel and crab leg boil, my son has chicken fingers. My food comes out; 10 minutes later his food comes out. Chicken is overcooked, my meal is now cold because I've been waiting for his meal to come. No plates, no silverware, but I've got this dope plastic bib and a shell bucket. I ask for a fork so I can get into my crab legs, I get a plastic fork. No shell crackers, no picks, a flimsy plastic fork..... it's almost like they've never eaten shell fish before. Never mind, I'll just eat the mussels. Or maybe I won't, because the waitress (who is still very nice) will...not....go...away for more than a few seconds. I have never ever been so smothered by a waitress before, and I've never been so glad to pay $80 for a meal just so I could leave an establishment.
Morgan R.
If I could give this place 0 stars I would. The service was terrible. My friend got a po boy and it came on a hamburger bun. I got a seafood combo and it came in two bags and was plopped down in front of me and he left. No silverware or crab crackers to be seen. I asked for just butter and it definitely had some other spice in it. I couldn't get the smell off my hands for two days. I went to the bathroom after I ate and they were dirty and had no soap or paper towels. We paid and gave the server a 15% tip due to the service provided and she was visibly angry. Never again.
Todd Harris
We should have left before we sat down. Waited to be seated. Someone had to yell for a server. The server was extremely annoying. We ordered our drinks and she repeated it 4 times before we had to tell her yes that is all for drinks. We ordered our food and she did the same thing. Then she wouldn't leave us alone as we tried to eat. We had to tell her we would let her know if we needed anything. The dinning room was ok but the bathroom was absolutely disgusting. The food was almost ok. Trying to pick the meat out of crab was a pain with a flimsy plastic fork. We will never go back.
Renee Burrows
If I could leave a negative star I would. My family and I went to the one in Summerville and loved it. So we thought we would try the one in Sumter and that was a huge mistake. The beer was hot and the waitress offered to put in on ice for 3 minutes and then got aggravated when I would not accept that and requested cold ones. The low country boil was overcooked and rubbery. The waitress sucked and could barely be understood. I had to track her down to ask for a refill and a fork. I was expected to crack the crab legs without the proper tools. The sweet tea was sour and the bathrooms was disgusting. We are not happy at all and will not be back. We will drive 2 hours to go to Summerville first.
King Nathaniel Perry
Went here with family for my daughter graduating 8th grade today! Grease was not hot enough for the fries which they were soaked in and covered with salt .. the chicken tenders tasted like fish .. the shrimp poboy was on a hamburger bun which made it taste aweful .. the waitress was very polite and attentive then became very pusy .. demanded that we hurry up and order .. soap was watered down in the bathroom no toilet tissue .. spent $113 for the 4 of us ... will not be going back
Loretta Bernhardt
I have been craving crab and my husband and kids decided to try Carolina Crab House for Mother's Day. First impressions were that the interior design was very nice looking. That and the hush puppies were the only things we enjoyed. We won't be back. $80 for 2 chewy overcooked crab legs is very sad.
Jerry West
This was one of the worst food experiences I have ever encountered. Please see my other reviews, I always give accurate reviews and positive feedback for most experiences. Normally, I do not leave a negative review, but rather just not return. But this food was terrible. No flavor, overcooked, and way overpriced. Service was good. Nice server and we were the only table in the restaurant for a while. Was definitely a waste of $80.
Simon Y.
the food is unfresh，the server is bad。i give waiter 15 percent tip，she look very unhappy with me。never come back！！！
TRUST the negative reviews. The bathrooms are disgusting, and the service definitely matches. Never will I ever waste $ on this place again. The food was just "ok".
Octavia English
Very poor service didn’t even ask what type of sauce we wanted with our crab boil I’m sorry I won’t be coming back here
Kinda Carpenter
VERY dirty. The Women’s bathroom was FILTHY. Their “wifi was out” so we had to order online. Numerous problems for us considering it was our first time coming.. will not be returning.
Chinaka Adams
Food was great and so was the staff. The flavor was different, less salt content.
Eddie morris
Paid 50 dollars for low crab boil with extra blue crab, snow crab, mussel, and crayfish. Didn't recieve the half amount of shrimp and crawfish as advertised. As you can see the blue crab is not even legal. I left My car keys for a comparison the blue crab is about a inch and a half ( the actual cluster) not even harvest able. Flavor was bland. I'm from Florida traveled to DC, Maryland, and North Carolina. This food is no where near fresh and poor quality . If this is the standard for South Carolina and being inland than this is poor. I am expecting some kind of response through Gmail you can get my ID or respond. This is umexceptable and if you are a quality organization you should respond.
The menu prices online are not accurate and neither are the food descriptions. I ordered a pound of shrimp,with corn and potatoes. I don't know if it's the staff or Sunday evening,but I received 4 potatoes (description says 2),NOT nearly a pound of shrimp (thank my GNC kitchen scale) and disgusting EGGS(NOT listed in the description).WOULDN'T RECOMMEND
Things to know: This is a crab house - it is super casual. There is nothing fancy here at all. The seafood boils are served in plastic bags. With that being said... it is some of the yummiest shellfish I have had in town. The service is usually one or two people, but very attentive. The food is consistent. A couple of beer and a seafood pot makes me happy on a Friday night - if that makes you happy - you will love this too.
Where to start with this train wreck. Everything was great when we walked in; seated quickly and pretty good atmosphere... bonus, they have a bar. Drink orders; waitress (who is very nice) repeated three times before we finally convinced her that was what we wanted. Drinks came out in sticky styrofoam cups. We placed our meal orders and the same dance ensues; waitress repeats the order 3 or 4 times before we finally convince her that is what we want. I order a mussel and crab leg boil, my son has chicken fingers. My food comes out; 10 minutes later his food comes out. Chicken is overcooked, my meal is now cold because I've been waiting for his meal to come. No plates, no silverware, but I've got this dope plastic bib and a shell bucket. I ask for a fork so I can get into my crab legs, I get a plastic fork. No shell crackers, no picks, a flimsy plastic fork..... it's almost like they've never eaten shell fish before. Never mind, I'll just eat the mussels. Or maybe I won't, because the waitress (who is still very nice) will...not....go...away for more than a few seconds. I have never ever been so smothered by a waitress before, and I've never been so glad to pay $80 for a meal just so I could leave an establishment.
If I could give this place 0 stars I would. The service was terrible. My friend got a po boy and it came on a hamburger bun. I got a seafood combo and it came in two bags and was plopped down in front of me and he left. No silverware or crab crackers to be seen. I asked for just butter and it definitely had some other spice in it. I couldn't get the smell off my hands for two days. I went to the bathroom after I ate and they were dirty and had no soap or paper towels. We paid and gave the server a 15% tip due to the service provided and she was visibly angry. Never again.
We should have left before we sat down. Waited to be seated. Someone had to yell for a server. The server was extremely annoying. We ordered our drinks and she repeated it 4 times before we had to tell her yes that is all for drinks. We ordered our food and she did the same thing. Then she wouldn't leave us alone as we tried to eat. We had to tell her we would let her know if we needed anything. The dinning room was ok but the bathroom was absolutely disgusting. The food was almost ok. Trying to pick the meat out of crab was a pain with a flimsy plastic fork. We will never go back.
If I could leave a negative star I would. My family and I went to the one in Summerville and loved it. So we thought we would try the one in Sumter and that was a huge mistake. The beer was hot and the waitress offered to put in on ice for 3 minutes and then got aggravated when I would not accept that and requested cold ones. The low country boil was overcooked and rubbery. The waitress sucked and could barely be understood. I had to track her down to ask for a refill and a fork. I was expected to crack the crab legs without the proper tools. The sweet tea was sour and the bathrooms was disgusting. We are not happy at all and will not be back. We will drive 2 hours to go to Summerville first.
Went here with family for my daughter graduating 8th grade today! Grease was not hot enough for the fries which they were soaked in and covered with salt .. the chicken tenders tasted like fish .. the shrimp poboy was on a hamburger bun which made it taste aweful .. the waitress was very polite and attentive then became very pusy .. demanded that we hurry up and order .. soap was watered down in the bathroom no toilet tissue .. spent $113 for the 4 of us ... will not be going back
I have been craving crab and my husband and kids decided to try Carolina Crab House for Mother's Day. First impressions were that the interior design was very nice looking. That and the hush puppies were the only things we enjoyed. We won't be back. $80 for 2 chewy overcooked crab legs is very sad.
This was one of the worst food experiences I have ever encountered. Please see my other reviews, I always give accurate reviews and positive feedback for most experiences. Normally, I do not leave a negative review, but rather just not return. But this food was terrible. No flavor, overcooked, and way overpriced. Service was good. Nice server and we were the only table in the restaurant for a while. Was definitely a waste of $80.
the food is unfresh，the server is bad。i give waiter 15 percent tip，she look very unhappy with me。never come back！！！
Restaurantji Recommends
TRUST the negative reviews. The bathrooms are disgusting, and the service definitely matches. Never will I ever waste $ on this place again. The food was just "ok".
Very poor service didn’t even ask what type of sauce we wanted with our crab boil I’m sorry I won’t be coming back here
VERY dirty. The Women’s bathroom was FILTHY. Their “wifi was out” so we had to order online. Numerous problems for us considering it was our first time coming.. will not be returning.
Food was great and so was the staff. The flavor was different, less salt content.
Paid 50 dollars for low crab boil with extra blue crab, snow crab, mussel, and crayfish. Didn't recieve the half amount of shrimp and crawfish as advertised. As you can see the blue crab is not even legal. I left My car keys for a comparison the blue crab is about a inch and a half ( the actual cluster) not even harvest able. Flavor was bland. I'm from Florida traveled to DC, Maryland, and North Carolina. This food is no where near fresh and poor quality . If this is the standard for South Carolina and being inland than this is poor. I am expecting some kind of response through Gmail you can get my ID or respond. This is umexceptable and if you are a quality organization you should respond.